What are the responsibilities and job description for the Front Desk Patient Coordinator position at Smile Innovations Dentistry?
Job Overview
We are seeking a dedicated and organized Patient Coordinator to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional service while managing various administrative tasks. This role requires a friendly demeanor, strong communication skills, and the ability to multitask effectively in a fast-paced environment. The Patient Coordinator will play a vital role in ensuring smooth operations within our office.
Responsibilities
- Greet patients and visitors warmly, ensuring a positive first impression.
- Manage phone systems efficiently, handling incoming calls with professionalism and courtesy.
- Schedule appointments and maintain an organized calendar for the office.
- Collect patient information and manage medical collections as necessary.
- Provide excellent patient service by addressing inquiries and resolving issues promptly.
- Maintain office management tasks including filing, data entry, and inventory management.
- Support administrative functions to enhance overall office efficiency.
Qualifications
- Previous experience in a front desk or administrative role is preferred.
- Dental Terminology is required.
- Excellent patient service skills with a focus on creating a welcoming environment.
- Proficient in using phone systems and other office equipment.
- Strong organizational skills with the ability to multitask effectively under pressure.
- Exceptional phone etiquette and communication skills are essential.
- A proactive approach to problem-solving and attention to detail is required.
Join our team as a Front Desk Coordinator where you can make a difference in the lives of our patients while developing your professional skills in a supportive environment.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 32 – 38 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
Schedule:
- Monday to Friday
- No weekends
Work Location: In person
Salary : $20 - $25