What are the responsibilities and job description for the Front Desk Receptionist position at Smile mart?
Front Desk Receptionist.
Our growing local dental office is seeking a Front Desk Receptionist to attend to our client and patient needs before visiting with our doctors. We are looking for an individual that demonstrates a high level of courtesy and human relations skills when assisting our patients and visitors in a professional and welcoming manner. This individual must be able to facilitate smooth and accurate communication between patients, doctors, and our main office to ensure our client’s needs are properly met.
Job Duties and Responsibilities include and are not limited to:
- Providing accurate information to all incoming calls while taking phone messages and handling. in office clients in a timely manner.
- Ensuring patients are checked in and out properly.
- Discuss treatment plans and verifying insurance coverage including PPO, Chip and Medicaid.
- Schedule and reschedule appointments for productivity on a daily/weekly basis.
- Coordinate patient flow between front and back office.
- Sort patient files accurately.
- Maintain a clean and welcoming waiting area.
Required Attributes and Possessed Qualities:
- Candidate must be Bilingual.
- Must Have 1 years of Dental Clinic Experience.
- Must have 1 years of Front Desk Dental Receptionist Experience.
- Must have Microsoft Experience.
- Should understand insurances.
- Excellent phone, fax and communication skills
- Knowledge of dental and insurance terminology.
- Daily use of critical thinking and problem solving.
- Display a positive work environment and degree of professionalism.
- Provide outstanding customer service, organizational, and interpersonal skills
- Maintain patient confidentiality.
- Able to multi task and a team player and work independently with or without direct supervision.
- Reliable and dependable with strong work ethic.
- Friendly and approachable.
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Dental clinic: 1 year (Required)
- open dental: 1 year (Preferred)
Language:
- Spanish (Required)
Ability to Commute:
- Graham, TX 76450 (Required)
Ability to Relocate:
- Graham, TX 76450: Relocate before starting work (Required)
Work Location: In person