What are the responsibilities and job description for the Front Desk Coordinator position at Smile Station Dental Care?
Front Desk Coordinator Needed Our established and growing practice needs an upbeat individual to set the expectations for appointments and assure our patients their visits will go as smoothly as possible. This position is perfect for someone who can multitask and wants to be on a team of professionals. This full-time position offers you an opportunity for stability with a career in healthcare. NO Experience Needed : Prior dental or medical office experience is a plus, but certainly not required. We offer paid training for the right person with a great attitude, a helpful heart, and a love of learning! Some of your duties will include : - Using your friendliest and upbeat phone voice to answer incoming calls, take messages, complete outreach to patients (re-engagement required) - Consistent cross-training for optimal career growth ( offered and expected ) - Assisting in opening and closing the office - Verifying patient medical history, receiving payment for services, and reviewing additional costs and fees - Understanding and respecting patient privacy laws - Making sure patients feel welcome as soon as they walk in the door - Occasionally participate in practice-sponsored events, supporting our strong and positive reputation in the community - Reviewing and organizing patient information for accuracy and authenticity Our growing practice needs a reliable and dedicated professional to become a vital member playing a crucial role in guiding patients through their amazing smile journey. Skills required – If these sound like you, please apply! - You are patient and kind to anyone you meet. - You enjoy interacting with other people - Demonstrate the ability to resolve problems and to resolve conflict effectively; strong listening skills are required. - You’re quick on your feet and hardworking. - You are comfortable with technology and open to learning new applications and software, you’ll harness the tools around you to make your job as easy or effortless as possible. - Strong written and oral communication skills are a MUST , while being able to maintain a caring and professional demeanor. - You can get along great with anybody, are full of energy and people feel charged up just being around you. - You are attentive, detail-oriented, and organized; your work reflects all of these characteristics. - You’re known for doing what you say you’re going to do –Your reputation for honesty and integrity is legendary. - You don’t know the meaning of “someone else’s problem” or “that’s not my job.” - You’re always willing to jump in and help. - You’re reliable! About Us Smile Station Dental is dedicated to helping patients feel comfortable and at ease in our office in Paducah. We truly believe in promoting and creating beautiful smiles for a lifetime. We love to come to work every day because we love our patients and what we do. We’ve built an office culture that can’t be beat and truly enjoy working with our staff. We Offer (upon eligibility) : - In-House Dental Benefits - 401K with company match - Employee bonus and profit sharing - P.T.O. and paid holidays - Uniform Allowance - Competitive pay with experience appreciation If you want a career where you can literally help improve the lives of the people in your community, this is the job for you. We value your time, so we’ll be back in touch with you very quickly. Powered by JazzHR