Dental Front Desk Receptionist

Job Summary:

We are a fast-paced and patient-centered dental clinic seeking a friendly, reliable, and organized Front Desk Receptionist to join our team. As the first point of contact for patients, you will play a vital role in creating a welcoming and professional environment. The ideal candidate is someone who thrives in a busy setting, can multi-task efficiently, and is passionate about providing excellent customer service.

Key Responsibilities:

• Greet patients in a warm and professional manner, creating a welcoming environment.
• Answer and manage incoming calls, schedule appointments, and confirm patient bookings.
• Handle patient check-in and check-out procedures, including PPO, Chip Medicaid and verifying insurance and collecting payments.
• Maintain accurate patient records and input data into Open Dental software.
• Coordinate with dental assistants, hygienists, and dentists to ensure efficient patient flow.
• Manage and organize patient files and documents, maintaining confidentiality and HIPAA compliance.
• Respond to patient inquiries and resolve issues promptly or direct them to the appropriate team member.
• Monitor and order front desk supplies, ensuring the reception area is clean and stocked.
• Assist in managing patient recall systems and treatment plan follow-ups.
• Ensure smooth daily operations of the front desk with attention to detail and accuracy.

Required Skills & Qualifications:

• Minimum 1 years of Front Desk Receptionist experience is required.
• Experience with Open Dental software is preferred.
• Must have prior dental office experience.
• Bilingual candidates are highly preferred (Spanish/English).
• Strong customer service and interpersonal communication skills.
• Proficient in Microsoft Office and comfortable using dental management software.
• Ability to multitask, prioritize tasks, and work in a team-oriented environment.
• Detail-oriented, dependable, and professional demeanor.
• High school diploma or equivalent; additional certification in dental administration is a plus.

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Dental office: 1 year (Required)
• Front desk: 1 year (Required)

Ability to Commute:

• Pampa, TX 79065 (Required)

Work Location: In person

Salary : $15 - $16