What are the responsibilities and job description for the Treatment Coordinator position at Smilepoint Dental Group?
About Smilepoint Dental Group:
Smilepoint Dental Group is a rapidly growing Inc. 5000 company dedicated to providing high-quality dental care in a welcoming, family-like environment. Our mission is to create an exceptional patient experience while delivering outstanding treatment. Learn more at www.smilepoint.us.
Position Overview:
We are seeking a Treatment Coordinator to join our team at our Riverwalk location. As a key member of our front office team, you will present and sell treatment plans, help patients understand their options, and ensure a smooth financial and scheduling process. This role requires strong communication, customer service, and sales skills to provide a seamless and positive experience for our patients.
Key Responsibilities:
- Present & Sell Treatment Plans: Clearly explain recommended treatments, costs, and payment options to patients.
- Financial Coordination: Assist with insurance verification, financing options, and payment plans.
- Patient Scheduling: Manage treatment appointments and follow-up visits to ensure timely care.
- Customer Service: Build relationships with patients, address concerns, and ensure a top-notch experience.
- Team Collaboration: Work closely with the dental team to ensure seamless patient care and coordination.
Qualifications:
- Experience: 1-2 years in dental or healthcare treatment coordination, sales, or a related role preferred.
Skills:
- Strong verbal and written communication skills.
- Ability to explain treatment plans in an easy-to-understand manner.
- Proficiency in dental software and insurance processes.
- Goal-oriented with a sales-driven mindset.
Personal Qualities:
- Friendly, professional, and patient-focused.
- Excellent organizational and multitasking skills.
- A team player who thrives in a fast-paced environment.
What We Offer:
- Competitive salary with performance-based incentives.
- Opportunities for career growth in a fast-growing organization.
- Supportive team environment.
- Health insurance and other benefits.
