What are the responsibilities and job description for the Front Desk Clerk position at Smileworld Dental?
We are seeking a friendly, organized, and customer-focused individual to join our team as a Front Desk Receptionist. This entry-level position is perfect for someone eager to provide excellent customer service while managing day-to-day front desk duties. You will be the first point of contact for visitors and clients, creating a welcoming atmosphere and ensuring a smooth and professional experience.
Responsibilities:
- Greet visitors and patients warmly and professionally
- Answer phone calls and direct inquiries in a timely manner
- Schedule appointments and assist with appointment management
- Provide excellent customer service, addressing questions and concerns promptly
- Assist with managing client check-ins and check-outs
- Maintain a clean and organized reception area
- Ensure a smooth flow of communication between clients and the team
- Perform other customer service-related tasks as needed
Requirements:
- Previous experience in a customer service or receptionist role is a plus, but not required
- Strong communication skills and a professional, friendly demeanor
- Ability to multitask and manage time effectively in a fast-paced environment
- Comfortable working with computer systems and handling client information
- A positive attitude and strong team collaboration skills
- Ability to stay calm and efficient in busy situations
Skills:
- Excellent customer service and interpersonal skills
- Strong organizational skills and attention to detail
- Experience handling phone inquiries and scheduling appointments
- Comfortable with basic payment processing and using software
- Ability to maintain a professional appearance and atmosphere
This is a great opportunity for someone looking to start a career in a customer service-oriented role with room for growth. If you're a friendly, detail-oriented person who enjoys helping others, we'd love to hear from you!
Job Type: Full-time
Pay: $16.50 - $18.00 per hour
Expected hours: No more than 40 per week
Benefits:
- Employee discount
- Health insurance
- Vision insurance
Shift:
- 8 hour shift
Work Location: In person
Salary : $17 - $18