What are the responsibilities and job description for the Front Desk Receptionist position at Smiley Dental Lowell?
Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team. This vital role serves as the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. The ideal candidate will possess strong organizational skills, a friendly demeanor, and the ability to multitask effectively in a fast-paced environment.
Duties
- Greet and assist clients and visitors in a courteous and professional manner.
- Manage incoming phone calls, directing them to the appropriate personnel or taking messages as necessary.
- Maintain an organized front desk area, ensuring it is welcoming and presentable at all times.
- Perform data entry tasks accurately, including maintaining client records and filing documents.
- Utilize computer systems and software, including Google Suite, for scheduling appointments and managing office communications.
- Assist with office management tasks such as ordering supplies and maintaining inventory levels.
- Support medical staff by handling patient inquiries and coordinating appointments when necessary.
- Provide personal assistant services to management as required, including clerical duties and administrative support.
- Ensure confidentiality of sensitive information in compliance with privacy regulations.
Qualifications
- Previous experience as a receptionist or in a similar administrative role is preferred; experience as a medical receptionist is a plus.
- Proficiency in computer literacy with experience using phone systems and office software (Google Suite).
- Strong data entry skills with attention to detail for accurate record keeping.
- Excellent communication skills, both verbal and written; bilingual candidates are highly desirable.
- Ability to manage multiple tasks efficiently while maintaining a professional demeanor under pressure.
- Strong organizational skills with the ability to file documents systematically and maintain an orderly workspace.
- A proactive approach to problem-solving with strong interpersonal skills to foster positive relationships with clients and team members.
Join our team as a Front Desk Receptionist where your contributions will be valued, and your professional growth encouraged!
Job Type: Full-time
Pay: $19.54 - $20.74 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Customer service: 1 year (Preferred)
Ability to Relocate:
- Lowell, MA: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $21