Campus Operations Coordinator

Description

JOB TITLE: Campus Operations Coordinator

STATUS: Exempt/Salary

TYPE: Remote/Variable /Travel Required

REPORTS TO: Senior Vice President Campus Operations and Strategy

PURPOSE

The purpose of the Campus Operations Coordinator is to provide a vital role in supporting various campus operations initiatives, including overseeing strategic projects, gathering data-driven reports, analyzing trends, and providing support for the Senior Vice President of Campus Operations and the Corporate Director of Campus Operations. This role requires strong project management skills, the ability to work collaboratively with cross-functional teams, and a knack for problem-solving. This position plays a critical role in supporting the team while driving innovation, achieving organizational goals, and delivering results on time and within budget.

Overall Responsibilities

• Provide day-to-day administrative support to senior management, including scheduling meetings, managing calendars and overseeing follow-up by exec team as needed.
• Act as a primary point of contact between leadership and internal/external stakeholders, managing emails, phone calls, and correspondence.?
• Prepare and edit documents, reports, and presentations, ensuring accuracy, clarity, and confidentiality.?
• Organize and facilitate meetings, including preparing agendas, taking minutes, and following up on action items.?
• Assist in various projects by conducting research, gathering data, and providing administrative support as needed.?
• Assist in time management for leadership, helping them prioritize tasks and meet deadlines.?
• Perform other administrative duties and tasks as assigned by leadership.?
• Identify and track project risks and issues, working with project managers to develop mitigation strategies.
• Establish and maintain strong relationships with project stakeholders, including team members, clients, and executives.
• Identify and address project-related challenges in a proactive and effective manner.
• Make informed decisions to keep projects on track and within scope.
• Collecting and analyzing data from various sources to support campus operations initiatives.
• Support the coordination of promotion of college events with the local college departments, such as student appreciation events, career fairs, information sessions, and alumni gatherings, to maximize attendance and engagement.
• Collaborate with cross-functional teams, including admissions, academic departments, student services, career services, and external partners, to ensure efforts are aligned with overall college initiatives.
• Additional job-related duties as required and assigned.
  
  

Education/Qualifications/Competencies

• Bachelor's degree in Business Administration, or a related field.
• Previous experience in education administration.
• Individual must consistently exhibit the highest levels of professionalism in demeanor and attitude in all aspects of the position, especially in written and live interactions with internal and external clients.
• Mindful of the importance of balancing personalization and scalability.
• Ability to prioritize, multi-task, perform well under pressure, meet deadlines.
• Strong organizational and project management skills, attention to detail and timely follow through.
• Individual must possess strong motivational skills, oral and written communication proficiency.
• Must have strong technical skills including common computer applications, internet research, database management, and project management software.
• Leadership and team management capabilities.
• Adaptability and flexibility to work on diverse projects.
• Analytical mindset, with the ability to interpret data and metrics to inform strategies and decision-making.
• Proficiency in data analysis tools and software such as Microsoft Excel, Google Analytics, or similar platforms is essential. Knowledge of data visualization techniques and the ability to interpret data trends is highly valued.
• The capacity to identify issues, analyze problems, and develop effective solutions is valuable in a dynamic marketing environment. Critical thinking skills and adaptability are key attributes for success in this role.
• Excellent organizational skills and attention to detail, with the ability to manage multiple projects simultaneously and meet deadlines.
• The ability to work collaboratively in a team environment and communicate effectively with colleagues from diverse backgrounds is essential.
• Proficiency in Office365 apps including Microsoft Office, Excel, PowerPoint, Word.
• Experience with project management and collaborative software such as Monday.com, Fellow, and Asana, is a plus.
• Experience with collaboration tools such as Microsoft Teams, Microsoft SharePoint, Figma, DropBox, and Google Docs etc.
• Self-starter with superlative follow-through ability.
• A willingness to explore new ideas and experiment with different approaches can drive success in this role.
• Passion for higher education and a commitment to promoting Smith Chason College's mission and values.
  
  

CULTURE OF CARE

About

Culture of Care is our commitment to create a supportive environment in which every student can achieve their educational and career goals. Culture of Care encourages one-on-one relationships. Creating a culture that focuses on the student and their wellness. This includes understanding the student's complex lives. It is about creating a school where everyone feels welcomed by:

• Creating a sense of community in all interactions and communications with students
• Identifying problem areas and helping
• Opening safe conversations for cooperative solutions
• Holding students to standards and goals that will ultimately make them successful in their careers