What are the responsibilities and job description for the Director of First Impressions position at Smith Davis Insurance?
Job Description
Join Our Team as the Director of First Impressions
Be the Face of Smith Davis Insurance and Start Your Career in Insurance!
Are you a people person who thrives in a dynamic, professional environment? Do you have a natural talent for creating great first impressions and ensuring everything runs smoothly? If so, Smith Davis Insurance is looking for you to join our team as the Director of First Impressions!
About Us:
Smith Davis Insurance is a locally owned, independent insurance agency that has been serving the community since 1931. With locations in Council Bluffs, Logan, IA, and Papillion, NE, we pride ourselves on delivering exceptional service to our clients and representing some of the top carriers in the nation.
Benefits
Paid Time Off (PTO)
Flexible Schedule
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Parental Leave
Hands on Training
Mon-Fri Schedule
Retirement Plan
Evenings Off
Responsibilities
What Youll Do:
As the Director of First Impressions, you will be the first point of contact for our clients, partners, and visitors. Your mission is to create a welcoming and professional experience while providing critical administrative support to our team.
Front Office Excellence: Greet clients and visitors with a warm, professional demeanor in person, over the phone, or via email.- Administrative Support: Assist the team with scheduling, document preparation, and general office organization.
- Coordination Mastery: Manage incoming calls, distribute mail, and ensure our office operates efficiently and professionally.
- Client Connection: Be a friendly and approachable resource for clients, ensuring their questions are answered and their needs are met.
Requirements
A Career, Not Just a Job:
This position is designed as a launching pad for a long-term career in the insurance industry. We are looking for someone who is eager to grow within our agency. Over time, we will provide opportunities for professional development, licensing, and advancement into an Account Manager role. If youre looking for more than just a jobif you want to build a rewarding career with a path to successthis is the perfect opportunity for you.
What Were Looking For:
- A positive, outgoing personality with excellent communication skills.
- Strong organizational and multitasking abilities.
- Professional appearance and demeanor.
- Proficiency in Microsoft Office and general office technology.
- Previous experience in a customer-facing role or office environment preferred.
- A desire to learn and grow within the insurance industry.
What We Offer:
- Competitive hourly pay and benefits package.
- A welcoming, team-oriented work environment.
- Support for professional growth, including licensing and career development.
- The opportunity to transition into an Account Manager role.
- The chance to make a lasting impact on our clients and team every day.
Why Smith Davis Insurance?
- At Smith Davis Insurance, youre more than an employee youre part of a legacy. We believe in building relationships, not just with our clients but also with our team. We invest in our people and their future, providing opportunities for career growth and success. If you have the ambition and drive to grow with us, well support you every step of the way.
Company Description
Since 1931 Smith Davis Insurance has been a full-service INDEPENDENT insurance agency serving the residents and business owners of Council Bluffs, Omaha and the surrounding communities of Western Iowa and Eastern Nebraska. Our agency provides Auto, Home, Business, Umbrella, Life and Health insurance coverage.
