What are the responsibilities and job description for the Billing Specialist position at Smith Dental Care?
Smith Dental Care is hiring a Billing Specialist at our Dental Scheduling Center. We are a dental practice with 4 clinical office locations.
Smith Dental Care is a company that prides itself on excellent customer service. Our goal is to make our patients feel cared for and welcome. We are looking for candidates who are adaptable, passionate, and always willing to learn. It truly takes a team and as we build each other up, we build up our patients, creating more trust and a positive environment. Though we have many offices we are all one team, growing like wildfire, and love to support one another. If you would like to grow in a career at Smith Dental Care, we encourage you to apply!
Website: csmithdental.com
Duties You Will Learn to Do:
- Work with patients to determine insurance eligibility, develop self-pay arrangements and set up payment plans
- Enter charges accurately and expeditiously to ensure proper records handling and fast payment responses
- Initiate private pay collections after insurance cancellation, denial or other issues
- Process and follow up on payer denials, consulting with the patient and/or his or her family as needed
- Post payments in a timely manner
- Research and resolve client billing problems or issues
- Document payment records and issues as they occur
- Perform monthly closings and reconciliations
- Ability to be customer centric and provide exceptional service to clients.
Qualifications:
- High school diploma/GED required (College degree preferred)
- Must have detailed knowledge/understanding of dental insurance
- Experience with medical billing and coding, preferably in a dental environment
- Ability to read an EOB
- Proficient in Dentrix software as well as MS Office (particularly Excel)
- Excellent customer service skills and phone manner
- Previous medical or dental experience Preferred
- Understanding how to read various forms of insurance documents
- Intermediate data entry skills
- Strong organizational skills
- Willing to learn
- Punctual
Job Type: Full-time
Pay: $16.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $16 - $21
