What are the responsibilities and job description for the FUEL CENTER/DEPT LEADER position at Smith's Food and Drug?
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Smith's family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
- 6 months of related experience
- Familiarity with industry/technical terms and processes
- Exceptional customer service skills
- Ability to work in a fast-paced environment
- Basic math skills (i.e., counting, addition, and subtraction)
- Strong attention to detail
- Any leadership experience- Deliver excellent customer service; respond to customer requests, comments, or complaints
- Maintain compliance with all corporate and divisional merchandising, operational standards/requirements, including recovery, fixture usage/maintenance, signing, ticketing/tagging, and safety
- Perform cashier functions; including opening/closing register, ringing sales, completing tender transactions, making money drops
- Train new Fuel Center associates
- Order merchandise and supplies for the department; control department inventory levels
- Review daily sales and scan audits
- Assist in the inventory process
- Oversee fuel delivery and documentation of fuel inventory
- Maintain compliance with the shrink control guidelines related to inventory, pricing, theft, merchandising and paperwork
- Monitor customer service skills of kiosk clerks and provide guidance as needed
- Verify kiosk sanitation standards are met
- Verify safety standards are being met and that safety equipment is available and in working order
- Clean up spills; complete fuel spill report
- Perform fuel surveys daily
- Maintain knowledge of emergency phone numbers and procedures
- Verify store is following provided pricing strategy
- Coach and develop associates on the performance of their duties; participate in performance reviews and provide feedback
- Adhere to all local, state and federal laws, and company guidelines
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
