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Quality Coordinator

Smithers
Akron, OH Full Time
POSTED ON 1/21/2025
AVAILABLE BEFORE 4/21/2025

The Quality Assessments Division of Smithers is seeking a full-time Quality Coordinator to join our team. If you are passionate about maintaining robust quality systems, driving continuous improvement, and ensuring regulatory excellence, this role offers you an exciting opportunity to thrive in a dynamic environment.

As Quality Coordinator, you will manage and track activities concerned with the quality management system of Smithers Quality Assessments (SQA), focusing on document control, ticket management, internal witness audit schedule, external audit preparation, and monitor IATF rules 6th timings in BOS in conjunction with OSCs / Technical Specialist, Quality Manager and Sector Managers. If you have a strong background in quality systems, auditing, and compliance, apply now to make a real impact in a fast-paced, innovative environment.

Duties :

  • Support IATF sector Operations Specialist on the submission of client application documents.
  • Monitor client submission of Risk Based Auditor Duration requests.
  • Issue client pre-planning letters and monitor client pre-data timings, including follow-up reminders to clients as timing deadline approaches and report any failures to meet required pre-data timings.
  • Collaborate with Operations Specialist and IATF Sector Manager to monitor timings, regarding audit report, auditor packages and NC management in BOS and report any missed timings.
  • Attend and participate in document review meetings and work with IT to update BOS templates and Chinese translations.
  • Monitor document approvals and monthly document revision notifications.
  • Monitor and track SQA Internal Witness Audit schedule in coordination with appropriate sector managers and qualified witness audits.
  • Monitor annual ANAB witness audits, submit pre-audit data as required, report and assign any audit findings in BOS ticket system.
  • Conduct ANAB office audit prep meetings and punch-list.
  • Monitor and track SQA Internal Audit schedule to ensure completion within required timeframes, report and assign any audit findings in BOS ticket system.
  • Support ticket entry and assignments for survey results, customer complaints, non-compliance disputes, and internal / external audits to ensure timely completion as defined in SQA procedures.

Qualifications :

  • A bachelor’s degree is preferable but minimum of an associate degree (A.A.) and two to four years related technical sector experience and two to five years’ experience in Quality Assurance environment.
  • Knowledge of quality systems requirements. Prefer knowledge of Accreditation Requirements (e.g. ISO 17021 and the MD series of Standards).
  • Knowledge of ISO 9001 requirements with knowledge of sector-specific requirements (IATF 16949, IATF Rules, AS91XX, AS9104-XX, AS9101x).
  • Lead auditor credentials preferred.
  • Why Smithers?

  • Variable salary commensurate with experience and qualifications
  • Medical, dental, and vision benefit plan
  • 401(k) retirement savings plan
  • Life insurance and AD&D
  • Short-term and long-term disability coverage
  • Wellness Program
  • Employee Assistance Program (EAP)
  • Business Operation System (BOS) – SQA Audit Management Platform
  • Training and development support
  • Hybrid work schedule
  • Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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