What are the responsibilities and job description for the Store Supervisor Team Member position at Smithland Pet & Garden Center?
Transplant your career into CT Gardens, LLC and grow with us!
Be part of an organization that creates Legendary Customer Service for customers who want the best lawn and gardens and best care for their two- and four-legged friends with fur or feathers or friends with fins. CT Gardens, LLC, based out of North Bradford, CT, is looking for leaders who are energetic, resourceful, team players, with a passion for growing, who are friendly with ready smiles for a greeting and customer care, and an appetite to learn. You probably know us best as Smithland, with stores in Connecticut and Massachusetts. A qualified Store Supervisor candidate typically has 3 years of retail experience and possesses great people and team leadership skills, interpersonal, and communication skills with our Team Members and customers.
Bring your leadership skills and creativity! Our Store Supervisors lead department teams to DELIVER Legendary Customer Service which builds on-going loyalty with our customers as the “Go To” place for lawn and garden products and pet care products and services. They assist the Store Manager to achieve store and corporate goals. Store Supervisors will have specific responsibilities involving both project responsibilities and individual contributor supervision. They creatively assist in planning and implementing product displays to stimulate sales. They train and coach Team Members for floor sales, maintaining store appearance and stock, merchandising, creative product displays, manage inventory flow and warehouse management.
Job Duties include: Store Supervisors will engage and serve customers in a manner which is always proactive, sincere, and knowledgeable. They communicate with Store Managers and Team Members in a clear, organized manner, such that all pertinent information is shared, and expectations clearly understood. Supervisors help their Store Managers develop and execute store events and promotions, contributing ideas and thoughts regarding customer interests, product advertising, and competition. Store Supervisors will supervise Team Members across one or more departments where Store Supervisors are accountable for customer service, store cleanliness, maintaining product stocks, signage, price tags, and merchandising. They create product displays and product pairings that will help our customers by offering a complete solution on the first trip for a project. Store Supervisors will establish and maintain product and application knowledge to serve customers and train Team Members.
Our Store Supervisors assist in managing and implementing seasonal changeovers and execution of all inventory control activities to achieve store loss and shrink goals.
Additional Key-Holder Responsibilities: If so designated, some of our Store Supervisors are asked to be “Key-Holders”, acting as the Manager on Duty when the Store Manager and Assistant Store Manager are absent from the store. Key-Holders will execute most duties associated with daily store operations, opening, closing, and cashing-out the store as scheduled.
Requirements: Our Store Supervisors are hard-working with outgoing personalities, a high level of enthusiasm and personal energy, enthusiasm for pet or garden center products and their use. They have advanced communication skills, great organizational and time management skills, leading in a team environment, and ability to navigate Point-of-Sale (POS) systems and Microsoft Office 365.
Store Supervisor candidates must submit to a background check prior to the extension of an offer of employment.
This position requires a flexible schedule with work on days, evenings, weekends, and Spring and Summer holidays, and can require up to a 50-hour work schedule during our peak season, March to June, and up to 45 hours per week during off-season periods. All hours worked over 40 qualify for overtime pay at the rate of 1.5x the base hourly rate.
CT Gardens, LLC provides a pleasant and safe working environment, training programs, a fair and competitive wage, opportunity to earn sales bonus, and the tools to be productive. CT Gardens, LLC is an Equal Opportunity Employer, does not discriminate based on any characteristic protected by applicable federal, state, or local laws and ordinances. Our management team is dedicated to treating all with respect in recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, Team Member activities, access to facilities and programs and general treatment during employment.
