What are the responsibilities and job description for the Guest Services Associate position at Smithsonian Enterprises?
Guest Services Associate, Smithsonian National Zoo
Our Guest Services Team is looking for outgoing and enthusiastic Temporary / Seasonal Guest Services Associates who love animals, enjoy working with children, and are excited about the opportunity to promote a positive guest experience by creating lasting memories at the Smithsonian National Zoological Park in NW Washington, DC. Our Staff are passionate, energetic, and professional. Acting as a Zoo ambassador, you will exemplify general knowledge of exhibits, wildlife, and amenities while finding creative ways to inspire guests to support our mission through membership and donations.
Other duties include :
- Greeting guests, scanning tickets, and providing information
- Selling Zoo Guides, and renting strollers and wheelchairs
- Regulating traffic flow at the indoor exhibits
- General park maintenance, including cleanliness and safety
What you bring :
We are looking for upbeat and outgoing personalities, and dependability is a must!
Important stuff :
Candidates must be available Evenings, Weekends, and Holidays – no exceptions.
Guest Services Associates will be working outside under varying and sometimes extreme weather conditions – both hot and cold, will be standing and walking for long periods of time, and may work in a confined and limited space.
Candidates must be able to lift up to 25 lbs. and possess and maintain a valid United States driver’s license.
To apply, please forward a resume and cover letter letting us know why you would be a great addition to our team.
Attention : Zoo Guest Services
Competitive compensation including a Commuter Subsidy to help with commuting costs on public transportation.
Hourly wage starting at $17.50
The Smithsonian Institution is an equal opportunity employer and values and seeks a diverse workforce. Join us in "Inspiring Generations through Knowledge and Discovery."
Final candidate selection will be subject to the applicant’s successful completion of a pre-appointment background check and subsequent background investigation for a position designated as Low Risk. Employees are required to participate in Direct Deposit for salary payment and may serve a one-year probationary period. Due to the high volume of applications received, only candidates selected for interview will be contacted. This is not a federal service position. Candidates must be US employment eligible without sponsorship.
Salary : $18
