What are the responsibilities and job description for the Cashier/Sales position at Smoke Shop / Vape Shop?
Overview
We are seeking a motivated and friendly Cashier/Sales associate to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive shopping experience. You will handle transactions, assist with product demonstrations, and contribute to achieving sales goals through effective upselling techniques. If you have a passion for customer service and retail sales, we would love to hear from you!
Responsibilities
- Greet customers warmly and provide assistance throughout their shopping experience.
- Operate the Point of Sale (POS) system efficiently to process transactions accurately.
- Handle cash, credit, and debit transactions while ensuring proper cash handling procedures are followed.
- Conduct product demonstrations to educate customers about features and benefits.
- Engage in upselling techniques to enhance customer satisfaction and increase sales.
- Maintain a clean and organized checkout area while ensuring all merchandise is properly displayed.
- Address customer inquiries with professionalism and courtesy, demonstrating excellent phone etiquette when necessary.
- Collaborate with team members to meet store goals and maintain high standards of customer service.
- Making sure store is clean throughout shift and before end of shift includes (mopping, vacuuming, cleaning glass displays , countertops, etc etc)
- Restocking all products and staying on top of current and new inventory (main selling products and customers requests for new products)
Requirements
- Proven experience in customer service or retail sales is preferred.
- Familiarity with POS systems and cash handling procedures is essential.
- Strong basic math skills for accurate transaction processing.
- Excellent communication skills (need to be social!!!)
- Ability to engage customers effectively through product demos and upselling techniques.
- A proactive attitude towards problem-solving and customer satisfaction.
- Previous supervisory experience is a plus but not required.
- Must be able to work flexible hours, including evenings and weekends as needed.
Join our dynamic team where your contributions will make a difference in delivering outstanding customer experiences!
Job Type: Part-time
Pay: $12.00 - $13.00 per hour
Expected hours: 20 – 35 per week
Shift:
- Day shift
- Evening shift
- Morning shift
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Fraser, MI 48026 (Required)
Ability to Relocate:
- Fraser, MI 48026: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $13