What are the responsibilities and job description for the Cashier/Customer Service position at Smoke Shop?
Job Summary
We are seeking a dedicated and enthusiastic Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your primary responsibilities will include handling transactions, assisting customers with inquiries, and ensuring a positive shopping experience. The ideal candidate will possess strong communication skills, a friendly demeanor, and a passion for customer service.
Responsibilities
- Greet customers warmly and provide assistance as needed to enhance their shopping experience.
- Operate the Point of Sale (POS) system efficiently to process transactions accurately.
- Handle cash and credit transactions while ensuring proper cash handling procedures are followed.
- Maintain knowledge of products and services to effectively upsell and meet customer needs.
- Assist in stocking shelves and organizing merchandise to ensure a well-presented store environment.
- Address customer inquiries and resolve any issues promptly to ensure satisfaction.
- Communicate effectively with team members to ensure smooth operations throughout the store.
- Perform basic math calculations for transactions and inventory management as needed.
Requirements
- Previous experience in retail or customer service is preferred but not required.
- Proficiency in cash handling and basic math skills is essential.
- Familiarity with retail math concepts is a plus.
- Strong communication skills with the ability to engage with customers effectively.
- Bilingual candidates are encouraged to apply, as this can enhance customer interactions.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A positive attitude and willingness to learn new skills related to sales and customer service.
Join our team today and contribute to creating memorable experiences for our customers!
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Expected hours: No less than 30 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 8 hour shift
Ability to Commute:
- Cotati, CA 94931 (Required)
Ability to Relocate:
- Cotati, CA 94931: Relocate before starting work (Preferred)
Work Location: In person
Salary : $17
