What are the responsibilities and job description for the Customer Service Associate position at SmokeGeeks?
Job Summary
We are seeking a dedicated and enthusiastic Cashier/Sales Associate to join our team. In this role, you will be the face of our store, providing exceptional customer service while efficiently handling transactions. You will assist customers with their purchases, answer questions, and ensure a pleasant shopping experience. Your ability to communicate effectively and provide product knowledge will contribute to our overall sales success.. Those who have knowledge and experience with our industry products; such as CBD, Hookah, Vapes, Glass, Pipes, etc is highly encouraged to apply! We will also provide paid on site training as needed!
Responsibilities
- A motivated self-starter who has discipline and a genuine passion/interest in smoke and vape industry.
- A reliable individual who can work with integrity
- A friendly face who can demonstrate our industry leading customer service
- Create a welcoming experience by authentically greeting every guest every time.
- Make a genuine connection with guests by engaging in friendly and conversation throughout each transaction; asking open ended questions about the guest’s shopping experience and using those questions to assess, understand, and determine how to tailor your approach.
- Speak on the benefits of the rewards points with every guest and assist them through the application process.
- Operate cash registers and process customer transactions accurately and efficiently.
- Provide outstanding customer service by greeting customers, answering inquiries, and addressing concerns.
- Assist in maintaining a clean and organized checkout area.
- Uphold phone etiquette when answering customer calls or inquiries regarding products and services.
Skills
- Strong communication skills to effectively interact with customers and team members.
- Experience in retail sales with a focus on delivering excellent customer service.
- Proficiency in retail math for accurate transaction processing and cash management.
- abilities are a plus, enhancing communication with diverse customers.
- Ability to sell products through engaging interactions and effective demonstrations.
- Familiarity with grocery store operations is advantageous but not required.
Join our team as a Cashier/Sales Associate where your contributions will make a difference in creating a positive shopping experience for our valued customers!
Job Types: Full-time, Part-time
Pay: $10.00 - $13.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 8 hour shift
- Evening shift
- Morning shift
Ability to Commute:
- Jamestown, NC 27282 (Required)
Ability to Relocate:
- Jamestown, NC 27282: Relocate before starting work (Preferred)
Work Location: In person
Salary : $10 - $13