What are the responsibilities and job description for the Restaurant Supervisor position at Smokey Bones?

Job Type

Full-time

Description

The expectation of this position would be to hire on as a regular hourly Firestarter and train on Smokey Bones' Standard Operating Procedures to ensure success and comfortability with company compliance.

Supervisors balance the needs and expectations of both employees and upper management. This role requires exceptional communication skills, as they address unexpected issues or emergencies while maintaining a cohesive and productive team dynamic.

Furthermore, Supervisors take responsibility for the success and performance of their team, held accountable for any failures or setbacks. They navigate the challenges of managing a diverse workforce with varying levels of experience, education, and communication skills, showcasing their adaptability and resilience in fast-paced work environments.

Opportunities :

Competitive salary
Opportunity for advancement within the company
Flexible scheduling options
Potential for bonuses or incentives
Ability to provide feedback and make decisions that affect the store's success

At Smokey Bones we serve only the best tasting and most craveable bbq. It's our ONE LOVE .

Every talented crewmember in our restaurants is important to our success and a value to our rapidly growing company. We all work with a sense of purpose and focus on our bbq, guests, crew, communities and company culture. We are constantly striving to raise the bar.

The Supervisor is responsible for supporting the Restaurant Manager in day-to-day operations of the restaurant and upholding Smokey Bones standards and culture in shift management responsibilities of restaurant operations.

The physical work environment includes working in a fast-paced kitchen and interacting with and serving guests. This requires extended periods of physical exertion such as walking, standing and lifting. It also includes working both inside and outside in varied temperatures, with and around food products and common allergens, industrial equipment, commercial cleaning products, and requires use of personal protective equipment and ergonomic activities necessary to complete the job function.

Benefits offered for all Full-time Restaurant Managers :

Medical, Dental, Vision & Pharmacy Benefits

Dependent Care

401(k)

Short-term & Long-term Disability

Crewmember Assistance Program

Perks & Rewards for Restaurant Managers :

Bi-Weekly Pay!

Competitive pay bonus opportunities

Paid Time Off & Sick time

2 Paid Holidays a year

Responsibilities :

Your Impact and Responsibilities :

Purpose of the position :

Ensures operations meet Smokey Bones standards in all restaurant zones during a shift

Acts as manager on duty and opens and closes the restaurant

Manages cash handling and ensures accountability

General to the role :

Enforces Smokey Bones policies and standards

Executes shift management meeting Smokey Bones operations and safety standards

Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed

Directs crewmembers during a shift

Provides exemplary guest satisfaction

Utilizes reward and recognition program for the crewmembers in the restaurant

Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.)

Ensures cleanliness of the restaurant and ensures the facility is in good working order

Completes other duties as assigned

Requirements

Requirements for Success :

Detail-oriented, organized and able to manage multiple priorities that may be constantly changing

Self-driven, flexible, and highly energetic with strong written and verbal communication skills

Able to work effectively and efficiently both independently and collaboratively

Able to recognize problems, set goals, execute and convert plans into action to solve problems

Knowledge and skills in staffing, scheduling, people and cost management

Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly

Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training

Must complete all required Smokey Bones company training programs

1 years of restaurant or retail management experience

Must be 18 years of age or older

High school diploma or equivalent required

Salary Description

20.00 - $25.00 per hour

Salary : $20 - $25

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