What are the responsibilities and job description for the Director of Field Operations position at Smooth Operators Search?
Who We Are :
Our client, California’s dominant residential water treatment company, is seeking a highly motivated Director of Field Operations and Customer Support. The company is experiencing rapid growth and looking for a dynamic leader passionate about operational excellence and with a proven track record in managing large, decentralized teams, including remote members. The ideal candidate will leverage their leadership and project management expertise to drive impactful results. If you're a strategic problem-solver with experience in operations, financial reporting, and customer support, we want to hear from you!
The company prides itself on delivering high-quality service while fostering a culture of continuous improvement. They are looking for a leader who is committed to excellence and growth.
Title : Director of Field Operations and Customer Support
Compensation Range :
- 150K-$200K base
- Bonus - Performance-based
- Opportunity to attend industry conferences and expand professional knowledge
- Location : Pasadena, CA
About The Job :
As the Director of Field Operations and Customer Support, you will oversee all service and installation operations across multiple states, ensuring the seamless delivery of client services. You will work closely with both field teams and support staff to optimize operations and ensure high-quality service and client satisfaction. Your leadership will be key in managing team performance, optimizing scheduling, and driving the growth of the company’s service capabilities.
Key Responsibilities :
What You Need :
What We Offer :
At our client , your success is our priority. You will be part of a high-performance team where you will be respected and recognized for your contributions. Our client is an equal opportunity employer and values the benefits of a diverse workplace.
Who You Report To :
Who Reports To You :
Salary : $150,000 - $200,000