What are the responsibilities and job description for the Store Experience Leader position at SmoothHiring?
Job Summary :
We are seeking a versatile and detail-oriented Manager to oversee and integrate key operational areas of our business, including human resources, inventory management, site maintenance, and technical support. The ideal candidate will bring exceptional communication skills, a growth mindset, and a commitment to professional development to ensure the smooth functioning and advancement of our organization.
Key Responsibilities :
As a Manager, you will play a pivotal role in ensuring the success of our operations by effectively coordinating multiple areas of responsibility. Key responsibilities include :
- Leading and supporting human resources activities, such as recruitment, training, performance management, and staff scheduling, while fostering a positive workplace environment.
- Overseeing inventory management processes to ensure optimal stock levels and smooth procurement operations.
- Maintaining the physical appearance and functionality of the site by implementing preventive maintenance schedules and coordinating necessary repairs.
- Providing technical support and collaborating with IT professionals to resolve hardware and software issues.
- Demonstrating leadership by encouraging professional development, team collaboration, and maintaining accountability.
- Communicating effectively with team members, stakeholders, and external partners, ensuring timely reporting and resolution of issues.
- Human Resources Management :
- Oversee recruitment, on-boarding, and training of new employees.
- Manage employee relations, including conflict resolution and performance evaluations.
- Ensure compliance with labor laws and company policies.
- Manage staff and scheduling. From time to time this may require coaching, discipline, and termination.
- There are times when overtime is required, and the applicant must be prepared to step in and cover shifts or address urgent business needs to ensure operational continuity.
- Inventory Management :
- Monitor inventory levels and coordinate restocking to avoid shortages or overstocking.
- Implement inventory control procedures and conduct regular audits.
- Collaborate with suppliers and vendors to optimize procurement processes.
- Site Maintenance :
- Ensure facilities are well-maintained and comply with safety and cleanliness standards.
- Coordinate with contractors and service providers for maintenance and repair needs.
- Develop and implement preventative maintenance schedules.
- Technical Support :
- Provide first-line technical assistance to staff and troubleshoot minor hardware / software issues.
- Liaise with external IT support services for advanced technical needs.
- Maintain up-to-date documentation of technical systems and processes.
- Leadership and Development :
- Foster a positive work environment and promote team collaboration.
- Encourage a growth mindset and identify professional development opportunities for team members.
- Lead by example, demonstrating accountability and continuous learning.
- Communication and Reporting :
- Communicate effectively with team members, stakeholders, and external partners.
- Prepare and present regular reports on HR metrics, inventory, maintenance, and technical support status.
- Address inquiries and resolve issues promptly and professionally.
Qualifications :
Preferred Skills :
Working Conditions :
Education
Qualification
Compensation
25-30
Position Type
Full-Time
Additional Compensation
Employee discounts, Paid Time off
Salary : $25 - $30
