What are the responsibilities and job description for the Store Manager position at Smoothie King - Clearwater?
Job Title: Store Manager
Location: Clearwater, FL
Reports to: District Manager
About Smoothie King:
Smoothie King is a leading smoothie franchise dedicated to serving healthy, nutritious, and delicious smoothies to our customers. Our mission is to inspire our guests to live a healthy and active lifestyle by offering blends of real fruits, vegetables, and protein-packed options that fuel their bodies. We're committed to delivering exceptional service in a fun and energizing environment.
Job Summary:
As the Store Manager at Smoothie King, you will be the leader of the store’s operations, ensuring a high standard of customer service, team performance, and operational efficiency. You will be responsible for managing the day-to-day operations of the store, driving sales, maintaining inventory, upholding food safety and cleanliness standards, and leading a team of passionate employees. Your leadership will play a key role in creating a positive work environment and delivering an exceptional customer experience.
Key Responsibilities:
- Leadership & Team Management:
- Recruit, hire, train, and onboard team members.
- Motivate, inspire, and coach the team to achieve daily performance goals.
- Foster a positive and inclusive team culture that encourages collaboration, accountability, and high morale.
- Provide continuous feedback and support to ensure team members’ growth and development.
- Manage employee scheduling, timekeeping, and labor costs.
- Customer Service:
- Lead by example in providing exceptional customer service.
- Resolve customer complaints and concerns promptly and professionally.
- Maintain a positive, energetic atmosphere that enhances the customer experience.
- Ensure consistency in product quality, presentation, and service standards.
- Operational Management:
- Oversee daily store operations, including opening and closing procedures.
- Ensure store cleanliness and organization according to Smoothie King’s standards.
- Monitor and manage inventory levels, order supplies, and reduce waste.
- Ensure proper handling, storage, and preparation of ingredients to maintain food safety standards.
- Manage cash handling, register operations, and daily financial reporting.
- Sales & Financial Performance:
- Drive sales through effective team management, promotions, and customer engagement.
- Meet and exceed sales goals and other key performance metrics.
- Analyze financial data and store reports to identify trends, opportunities, and areas for improvement.
- Monitor store expenses, including labor and food costs, and implement strategies to optimize profitability.
- Compliance & Safety:
- Ensure all health, safety, and food safety regulations are strictly followed.
- Conduct regular safety and cleanliness audits.
- Enforce company policies and procedures to maintain a safe working environment.
Qualifications:
- Experience:
- Minimum of 2 years of experience in retail or food service management, preferably in a fast-paced environment.
- Experience in hiring, training, and developing employees.
- Strong understanding of customer service and sales strategies.
- Skills:
- Excellent leadership, communication, and interpersonal skills.
- Strong organizational skills with the ability to manage multiple priorities.
- Ability to analyze financial reports and make data-driven decisions.
- Proficiency in basic computer software (POS systems, Microsoft Office, etc.).
- Ability to work under pressure and adapt to changing priorities.
- Physical Requirements:
- Ability to stand for extended periods of time, lift up to 40 lbs, and perform repetitive tasks as needed.
- Ability to work flexible hours, including evenings, weekends, and holidays.
Why Join Us?
At Smoothie King, we offer competitive compensation, opportunities for growth, and a fun, energetic work environment. We’re passionate about health, wellness, and creating a positive workplace culture where everyone feels valued. As a Store Manager, you’ll have the opportunity to make a real impact in your community while leading a dedicated team and serving delicious, nutritious products to our customers.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Ability to Commute:
- Odessa, FL 33556 (Required)
Ability to Relocate:
- Odessa, FL 33556: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22