What are the responsibilities and job description for the Server/Cashier position at Smoothie Spot?
Smoothie Spot is a fast-casual dining restaurant with 13 locations across Miami-Dade and
Broward counties. Our mission is to redefine the fast-food experience by providing healthy,
honest, and convenient dining options that cater to busy lifestyles. We pride ourselves on
offering food that is made fresh daily, without the use of vegetable or seed oils focusing on the
health and wellness of our clients. At Smoothie Spot, we are committed not only to delivering
wholesome and flavorful meals but also to providing exceptional customer service. We strive to
create a welcoming and positive experience for every guest who walks through our doors.
A Server at Smoothie Spot plays a pivotal role in ensuring an exceptional dining experience for
customers. This position requires a friendly, attentive, and efficient individual who is passionate
about delivering excellent customer service while maintaining a high standard of cleanliness and
food safety.
Key Responsibilities:
Greet and welcome customers in a friendly and courteous manner.
Assist customers in making menu choices and provide information about special dietary options
and ingredients.
Take and accurately record customer orders, ensuring all specific requests are communicated to
the kitchen.
Serve food and beverages promptly and efficiently, ensuring that orders are accurate.
Address customer inquiries and resolve any concerns or issues promptly and professionally.
Operation Procedures:
Follow the steps of the checklist operations for the Smoothie Station, Front Cold Bar, Front Hot
Bar and Front of the House.
Ask customers about their experience and satisfaction, suggesting to leave a review in social
networking (Google, Yelp, Trip advisor).
Food Presentation and Quality Control:
Ensure that all food items are presented attractively and according to the restaurant's standards
(portion sizes, number toppings).
Verify the accuracy of orders before charging them to customers.
Monitor food quality to ensure it meets the restaurant's high standards for freshness and taste.
Collaborate with the kitchen staff to ensure timely and coordinated food service.
Cleanliness and Sanitation:
Maintain a clean and organized Salad Bar, Proteins bar, Smoothie station, restrooms, patio, and
other areas.
Maintain a clean and organized dining area, including tables, chairs, and condiment stations.
Continuously monitor and sanitize customer touchpoints, such as menus, kiosks, and highchair.
Adhere to all food safety and hygiene protocols, including proper handwashing and glove
usage.
Upselling and Add-on Sales:
Suggest additional menu items, side dishes, or beverages to enhance the customer's dining
experience.
Promote daily specials, promotions, and loyalty programs to increase sales and customer
engagement.
Cash Handling:
Accurately process customer payments, including cash, credit/debit cards, and mobile
payments.
Provide customers with receipts and maintain an organized cash register area.
Handle cash and transactions securely, following restaurant policies.
Join our team at Smoothie Spot Restaurant and be part of an exciting environment where your
dedication to customer service will be valued and rewarded.
Job Types: Full-time, Part-time
Pay: From $12.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person
Salary : $12