What are the responsibilities and job description for the Server Assistant position at Smothered?
Job Description
Job Description
Description :
Are you fast on your feet and love helping make things run smoothly? Smothered is looking for Server Assistants to support our front-of-house operations, ensuring every guest enjoys their brunch experience. If you love teamwork and working in a dynamic environment, join us!
Requirements :
Highlight of Key Responsibilities :
Assisting guests with inquiries, special requests, and concerns
Ensuring that the guest experience is personalized and attentive from start to finish
Managing checkout and guest satisfaction follow-ups
What We’re Looking For :
Warm, patient, and adaptable
Strong problem-solving abilities, especially during peak hours
Ability to handle guest feedback gracefully and proactively
Energetic, adaptable, and service-minded
Required Knowledge, Skills, and Abilities :
Must be 16 years of age or older
Prior high volume casual full-service experience preferred
Strong understanding of guest service principles in an upscale setting
Familiarity with point-of-sale systems and guest management platforms
Strong knowledge of dining flow and etiquette, food handling basics, sanitation standards
Ability to deliver on speed and efficiency in delivering food and clearing tables, coordination between kitchen and front-of-house
Ability to manage multiple tasks efficiently, work collaboratively with kitchen and servers, quickly and discretely clean tables
Ability to be a strong team player, energetic, adaptable to dynamic situations
Early Morning Availability Required – applicants must be able to work early morning shifts to support the restaurant's opening hours of 7 a.m. and ensure a seamless start to our breakfast and brunch service.
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