What are the responsibilities and job description for the Technician-IT Systems/Northport position at SMP Automotive Systems Alabama Inc?
Main Objective of Position
- Responsible for the delivery of IT services, policies and initiatives of the organization. The position ensures that the IT objectives remain in compliance with all regulatory and audit requirements.
Tasks and Responsibilities (max. 10)
- Develops and supports IT strategy by aligning IT policies/practices that support strategic business unit objectives.
- Develop and implement standards, procedures, and guidelines for the operation and maintenance of the company IT systems. Manage and maintain positive working relationship with IT solution/service providers.
- Manage day to day and project related IT activities to ensure end users received appropriate/timely support; Provide technical assistance and support for various applications and support.
- Administer Microsoft Exchange, VPN, and various programs/networks; Support and administer company device (cell phone, smart phone etc.)
- Maintain 24/7 availability to address critical business/IT related issues
- Manage and maintain security protocol set up/disaster recovery planning; Ensure integration and backup of applicable servers/systems
- Adheres to policies and procedures related to ISO/TS 16949, ISO14001, and OSHA
- Other duties assigned in order to ensure operations run efficient.
- Proactively make recommendations for more efficient solutions
- Serve as an SAP – Super User
Key Figures (Quantities, Budgets, etc.)
- Stays within/ under set budget
- On-time deliveries
- Inventory levels/total logistics cost
Required Education
Bachelor's degree in IT or closely related field.
Professional Experience (Years/ Experience)
A minimum of 10 years professional experience in IT, ideally three of those supporting a manufacturing facility that utilizes SAP.
Specialized Knowledge and Skills
- Extensive experience in IT/network administration and SAP; Ability to effectively work with individuals at all organizational levels.
- Excellent attendance and the ability to work a flexible schedule are essential.
- Understanding of IT, and ERP management is critical.
- Ability to meet physical demands of the position, which may include: climbing stairs/ladders, stooping, kneeling, crouching, walking, standing, and lifting. Ability to safely work in areas that are subjected to hazardous chemicals and machinery.
- Physically capable of lifting, pulling, pushing up to 50 pounds without injury.
- Ability to work in a non-climate controlled environment.
Language Skills
☒ English Fluent Conversation/Correspondence
