What are the responsibilities and job description for the Hospitality Associate position at SMS Holdings?
Job Description
Job Summary : Provides a high level of visibility at the street level to carry out a wide variety of tasks to improve the overall appearance of the service district they are assigned to.
Essential Functions :
Manual Litter Collection : circulate through the assigned work zone with a rolling can containing supplies and tools to complete the following tasks :
- Remove litter, cigarette butts, and other debris on sidewalks, street gutters, and alleys.
- Remove graffiti and posters from light posts, trash cans, news boxes, and other public infrastructure.
- Pull isolated weeds.
- Damp wipe and straighten horizontal surfaces, such as trash can lids, news boxes, and other infrastructure.
Observe And Report : while on patrol be watchful for unwanted behaviors or criminal activity and report to Safety Ambassadors via two-way radios. Must be able to articulate an accurate description of persons, vehicles, and other similar identifiers.
Hospitality And Customer Service : While on patrol will go out of the way to actively acknowledge pedestrians with a friendly greeting or identify visitors to provide directions, information, city information, or recommendations.
Reporting : must be able to provide written reports of broken infrastructure, and graffiti on private property, and provide a basic daily report of accomplishments and tasks completed.
We are proud to offer the following benefits :
Requirements
Professionalism : Acts in compliance with Block by Block performance standards.
Physical Abilities :
Communication : Must have a basic understanding of the English language, including the ability to speak, read, and write basic English to communicate with the public, understand and implement instructions, and create basic reports.
