Demo

Outreach Specialist

SMS Holdings
Detroit, MI Full Time
POSTED ON 3/1/2025
AVAILABLE BEFORE 5/26/2025

Job Description

Job Description : Outreach Coordinator

Do you love your city? We do too! Would you like to have a job where you can be the change that you wish to see in the world? Do you enjoy making a difference in your community? This is the job for you!

Responsible to establish relationships with local social service agencies and strive to direct the homeless and needy to gain access to the programs available through those agencies.

Essential Function :

Identify Those In Need : In the field most of the time; locating homeless individuals in the areas that they gravitate toward. Direct them to services and agencies to meet their needs. Work toward establishing a mutual respect so as to educate everyone on how to assist and interact with the homeless population.

Establish Relationships : with the city, county, and state agencies that are in place to respond to the needs of the homeless and neediest of your community. Strive toward a cooperative effort to make a positive impact on unsheltered in your district.

Patrol The District : to locate and reach out to those in need as well as to direct those in public spaces to services or more suitable locations. Constantly canvasing areas to offer support and resources.

Observe and Report : while on patrol be watchful for unwanted behaviors or criminal activity and report to Safety Ambassadors via two-way radios. Must be able to articulate an accurate description of persons, vehicles, and other similar identifiers.

Hospitalaity and Customer Service : while on patrol will go out of the way to actively acknowledge pedestrians with a friendly greeting or identify visitors in order to provide directions, information, city information or recommendations.

Rerporting : must be able to provide written reports of daily accomplishments and tasks completed.

Professionalism : Must maintain a positive, professional environment in full compliance with applicable laws, regulations, policies, procedures and overall Block by Block standards of expected professionalism.

We are proud to offer the following benefits :

  • Insurance : Medical with available FSA and / or HSA, Dental, Vision, Short-Term and Long-Term Disability, Life, and Accidental Death and Dismemberment, Critical Illness, and Accident.
  • Paid time off : Vacation, Sick Time and / or PTO (Only where required by local requirements and contract agreements), Paid Leave (only where required by law), Holidays (only where required by contract agreement), Floating Holidays (only where required by contract agreement), Birthday Pay (eligible after one year of service at most locations unless otherwise stated in CBA), Jury Duty (only where required by law).
  • Other : 401K Retirement Savings Plan

Requirements

Reuirements :

Physical Abilities : Must have the physical capacity to traverse continuously during an eight hour shift, with normal breaks (two fifteen minutes, and one thirty minute meal break.) Patroling the district (Several miles a day.)

Must be able to work outdoors in all conditions with provided inclement weather gear.

Communication : Must be able to speak, read, and write the English language in order to create basic reports.

Job Type : Pay :

Job Type : Full-time

Block by Block is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

COVID-19 considerations : Block by Block has a strong culture of safety and provides all the personal protective equipment necessary to keep everyone working safely.

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