Security Site Supervisor Access Control $18.25- Selma CA

• Medical Insurance
• Dental & Vision Insurance
• Paid Time Off
• Worked Holiday Premium Pay
• 401(k) Retirement Plan
• Life, Accident & Disability Insurances
• Basic & Advanced Training

• Ensure contract compliance, staff supervision, and day-to-day delivery of superior customer service.
• Assist SMSSI Regional Management in execution of client contract; provide support during client start-up; support security planning, security assessments, security surveys, and day-to-day program management.
• Evaluate service quality and initiate applicable and approved corrective action plan within a timely manner.
• Oversee and coordinates with SMSSI management to ensure effective employee recruitment, selection, hiring, orientation, training, development, and retention of high caliber staff.
• Ensure that each staff member is treated with dignity and respect; plan, assign, and direct work; coach and mentor employees, and conduct employee disciplinary actions as deemed appropriate.
• Maintain a positive, professional environment in full compliance with applicable laws, rules, regulations, policies, and procedures; and ensure that subordinate staff understand and comply with applicable laws, rules, regulations, policies, and procedures.
• Prepare and coordinate staffing schedules in collaboration with line management as necessary; ensure that scheduling is handled effectively to meet client requirements while controlling labor costs.
• Audit time records and ensure accurate recordkeeping in the Time & Attendance System.
• Review security officer reports to verify post orders and client directives have been satisfactorily followed.
• Conduct scheduled and unscheduled site visits to monitor the efficacy of the overall security services program.
•  

• Ensure the Post Order Manual, New-Hire Training, and On-Going Training and Development Programs are current and effective.
• Manage and maintain assigned equipment and supplies.
• Review daily activity reports/ incident reports and conduct applicable investigations and follow-up as required or requested.
• Coordinate and/or assist with law enforcement, fire department, and other city services as required or requested.
• Administer and maintain employee time and attendance programs via remote computer application.
• Maintain master schedules to ensure alignment with operational changes.
• Ensure new-hire employee and termination/transfer data is recorded and reported.
• Ensure financial goals are managed in compliance with and within budget.
• Field calls and electronic messages from clients and employees and resolves and/or forwards to proper staff for expedient resolution.
• Assist with general administrative functions (Human Resources, Administration, and Operations) as needed or as directed by Client or SMSSI Branch Office. 
• Attend Client, Branch, Regional, and/or Corporate meetings, classes, and training seminars as appropriate and necessary.

• Bachelor’s Degree or Associate’s Degree preferred.
• Three (3) years of responsible experience in the security industry and/or business management, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
• Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.
• Computer Literacy (proficiency as applicable to the job).
• Effective communication skills, both verbal and written.

• Must be able to meet (and continue to meet) any/all applicable city, state, federal, and jurisdictional licensing requirements for a security professional.
• Must be able to meet and continue to meet requirements for specific skills, certifications, or authorizations specified for the assigned account(s).
• Applicable knowledge within the field of private security, to include: operations, policies, and procedures.
• Applicable experience in leading, managing, and/or supervising people.
• Skilled in staff supervision to include delegating, assigning work, and providing training and discipline.
• Ability to provide team direction and motivation that fosters top quality performance.
• Knowledgeable (basic understanding) of applicable security and safety devices and controls.
• Ability to track and maintain schedule assignments.
• Ability to maintain professional composure when dealing with unusual circumstances.
• Proficiency in the use of a computer and applicable software/software applications.
• Effective planning and organizing skills.
• Effective oral and written communications skills.
• Strong customer service and service delivery experience.
• Ability to interact effectively at various social levels and across diverse cultures.
• Ability to be an effective leader and member of project teams.
• Ability to take initiative and achieve results.
• Ability to carry out multiple assignments concurrently.
• Ability to readily adapt to change during times of local, city, state, or national disaster and/or emergency. 

• Valid driver’s license.
• Current or capable of acquiring applicable automobile insurance.
• Current or capable of acquiring a Guard Card/Certification/License/Permit as may be required by jurisdictional law.
• Successful completion of a Criminal, Credit, and Motor Vehicle background check.
• Successful completion of other applicable Client, SMSSI, or jurisdictional requirements.

• Minimum high school diploma or equivalent required.
• Minimum 1-3 years of professional-level work experience preferred. Prior experience in the security industry, law enforcement, military, and/or customer service highly desired. Experience in scheduling, operations, or other functions of the security industry a plus.
• Must possess a valid registration/permit/license required by the state in which the employee is employed. Some clients may require additional background screening, testing, and procedures such as site specific drug testing and background screening. Additionally, as a condition of continued employment, employee must maintain current active status of all necessary registrations/licenses/permits required by the jurisdiction and must carry the appropriate documents at all times while on duty.
• May require a current state driver’s license and acceptable driving record as determined by SMSSI, and the ability to safely operate motor vehicle and/or golf cart if assigned to a position requiring operation of such.
• Ability to provide reliable transportation (or access public transportation) to consistently get to and from work on time is required.
• Ability to write effective, concise, and legible reports.
• Demonstrated ability to be very customer service oriented, with the ability to professionally interact with all levels of individuals in a courteous manner, and to de-escalate situations before they become hostile or unsafe.
• Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
• Professional, articulate, and able to use good independent judgment and discretion.
• Outstanding verbal and written communication skills required.
• Ability to successfully interact at all levels within the organization, including with clients, while functioning as a team player.

• While performing the duties of this job, the employee is regularly required to use both hands, is frequently required to stand, sit, stoop, talk, and hear (communicate verbally in person and via telephone and/or applicable two-way radio equipment) and must be able to read computer screens, correspondence, and reports in English.
• Must be able to write handwritten reports in the field in clear, legible English.
• Must be willing and able to wear the proper uniform at all times maintaining good personal hygiene and grooming to meet company standards, and present self in a professional, well-groomed manner (to include, maintaining a clean and neat uniform, clean and polished shoes, and clean and business-appropriate general appearance).
• The job is generally performed in various environments, to include, but not limited to indoor and outdoor assignments, in parking structures, in office settings, and the employee may be subject to adverse and/or severe conditions such as rain, cold, or heat for extended periods of time.
• The ambient noise level is usually quiet, consisting of normal conversations, business machines (copiers, printers, etc.) and telephones, but occasionally may be above normal for portions of the shift. Employee must be able to hear clearly, with or without reasonable assistance. Must be able to see with reasonable assistance (glasses/contacts/correctable vision acceptable) and be able to distinguish colors.
• The employee must be able to concentrate on details, work under deadline pressures, apply sound logic and judgment, and prioritize tasks and responsibilities.
• Employee must be customer-service focused, able to take direction from supervisors, and maintain good order and discipline through the chain of command as appropriate.
• Must be able to focus and multi-task in a busy environment, with the ability to successfully handle stressful situations in a calm and professional manner (using appropriate language, volume, and tone of voice).
• Must be able to clearly speak, read, and write English, and to give clear, loud, and authoritative instructions or directions to others in a security or emergency situation.

Salary : $18