What are the responsibilities and job description for the Account Manager position at Smurfit Westrock?
Opportunity summary :
As Account Manager, you will be responsible for serving as a liaison between Corporate Accounts, Strategic Regional Accounts, Smurfit Westrock plants and Customer locations while effectively providing specialized support for designated Smurfit Westrock customers.
Additionally, this position will provide a value-based selling approach to engage Smurfit Westrock resources at designated locations to ensure customer critical business issues / needs are met.
How you will impact Smurfit Westrock
- Serve as the liaison between Smurfit Westrock and customer to support supplier plants in improving overall customer service
- Create project plans and oversee end-to-end development of customer specifications, logistics, and troubleshooting customer
- Ensure the needs of customers are met while aligning to meet MD business objectives
- Assist with budget development and management cross-functionally with Sales and Financial Managers
- Develop understanding of customers’ market landscape to proactively identify areas of opportunities to add additional value, improve efficiency, and provide training for customer manufacturing lines
- Manage both internal and external customer relationships, providing value-added sales and service support solutions to deliver ongoing value
- Complete and develop Opportunity Plans that are in support of and align with Corporate Account’s Key Account Profiles (KAP’s)
- Review Opportunity Plans with VP Sales on a regular basis
- Partner with production, manufacturing, and account team to ensure customer needs are properly communicated
What you need to succeed :
What we offer :
