What are the responsibilities and job description for the Account Manager position at Smurfit Westrock?
Opportunity Summary
As Account Manager, you will be responsible for serving as a liaison between Corporate Accounts, Strategic Regional Accounts, Smurfit Westrock plants and Customer locations while effectively providing specialized support for designated Smurfit Westrock customers.
Additionally, this position will provide a value-based selling approach to engage Smurfit Westrock resources at designated locations to ensure customer critical business issues/needs are met.
How You Will Impact Smurfit Westrock
As Account Manager, you will be responsible for serving as a liaison between Corporate Accounts, Strategic Regional Accounts, Smurfit Westrock plants and Customer locations while effectively providing specialized support for designated Smurfit Westrock customers.
Additionally, this position will provide a value-based selling approach to engage Smurfit Westrock resources at designated locations to ensure customer critical business issues/needs are met.
How You Will Impact Smurfit Westrock
- Serve as the liaison between Smurfit Westrock and customer to support supplier plants in improving overall customer service
- Create project plans and oversee end-to-end development of customer specifications, logistics, and troubleshooting customer
- Ensure the needs of customers are met while aligning to meet MD business objectives
- Assist with budget development and management cross-functionally with Sales and Financial Managers
- Develop understanding of customers’ market landscape to proactively identify areas of opportunities to add additional value, improve efficiency, and provide training for customer manufacturing lines
- Manage both internal and external customer relationships, providing value-added sales and service support solutions to deliver ongoing value
- Complete and develop Opportunity Plans that are in support of and align with Corporate Account’s Key Account Profiles (KAP’s)
- Review Opportunity Plans with VP Sales on a regular basis
- Partner with production, manufacturing, and account team to ensure customer needs are properly communicated
- Bachelor’s degree preferred
- 2 to 3 years of experience in corrugated sales preferred
- 5 years of related experience in sales, project management, and/or technical training
- Possess a broad understanding of different types of equipment, and technical and packaging capabilities related to the packaging industry
- Proven experience with packaging systems
- Demonstrated sales competence and business acumen
- Ability to provide clarity to complex problems and develop long-term solutions
- Ability to manage multiple accounts and deadlines and interact effectively with people from varying functions and levels
- Possess effective leadership qualities and insightful business judgment
- Excellent computer skills including Word, Excel and PowerPoint
- Excellent written and verbal communication skills
- Corporate culture based on integrity, respect, accountability, and excellence.
- Comprehensive training with numerous learning and development opportunities.
- An attractive salary reflecting skills, competencies, and potential.
- Benefits package includes medical, dental, vision, life insurance, 401k with match and more!
- A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.
