What are the responsibilities and job description for the Customer Success Strategist position at Smurfit Westrock?
Job Description:
The Sales Representative role at Smurfit Westrock involves successfully managing existing customer accounts and establishing new opportunities to achieve annual sales objectives. This requires developing and maintaining thorough knowledge of Smurfit Westrock products and pricing structure, effectively articulating sales vision and strategy, and meeting or exceeding individual budgeted and volume sales goals.
About the Position:
- Manage and resolve customer inquiries related to pricing, product availability, and order fulfillment activities
- Utilize Salesforce.com to establish and manage customer Service Level Execution Agreement (SLEA) and payment terms
- Complete scheduled and cold-call prospecting activities to create appointments with client decision makers
Requirements:
- Bachelor's degree in Business, Marketing, Finance, or related field preferred
- 2-3 years of experience interfacing with customers in a sales-related field environment required
- Business to Business (B2B) sales experience
- Experience using the Salesforce.com application
