What are the responsibilities and job description for the Advanced Technical Support Professional position at SMX?
Are you looking for a challenging and rewarding career as an Advanced Technical Support Professional? We are seeking an experienced IT professional to provide critical support and technical leadership for advanced IT solutions within a Federal Law Enforcement Agency Laboratory Division.
Key Responsibilities
- Provide expert-level support and technical solutions for IT infrastructure systems, ensuring alignment with Federal Law Enforcement Agency objectives.
- Develop, implement, and oversee advanced configurations of IT systems, including virtualization platforms, storage networks, and cloud integration.
- Collaborate with government personnel, engineers, and project managers to develop and execute IT strategies and solutions.
Requirements
To be successful in this role, you will need:
- A minimum of 10 years' experience in IT infrastructure, system engineering, or a related technical discipline.
- Demonstrated expertise in specific technology products and solutions related to enterprise IT infrastructure.
- Proficiency in managing systems and applications such as Microsoft Endpoint Configuration Manager, Hyper-V, Citrix, WSUS, BigFix, NetApp, Dell Unity, and Dell Avamar.
