What are the responsibilities and job description for the Automotive Counter Sales/Parts Pro position at Smyth Auto Parts?
Automotive Counter Sales/Parts Pro Job Summary: Responds to service requests, inquires for auto parts and supplies. Handles concerns over the phone, e-mail, or in person. Also, provides solutions to concerns and ensures maximum good will from all transactions.
Automotive Counter Sales/Parts Pro Job Duties and Responsibilities:
- Follows all points of the store's Basic Service Statement
- Reports and is ready for work at schedule time.
- Reports to work wearing the proper attire.
- Assists all customers by determining needs and selling necessary products to complete the customer's job.
- To become proficient at the use of, and all procedures relating to, the computerized point of sale equipment.
- Properly checks in, prices and merchandises incoming product.
- Keeps merchandise labeling current.
- Keeps store neat, clean, and free of all obvious hazards to customers and employees.
- Assists in store inventories.
- Attends all store meetings.
- Improves job knowledge by attending all recommended training sessions.
- Follows any other directive as assigned by manager.
- Properly uses the order processing system.
- Records all lost sales.
- Keeps catalog and price sheets current.
