Insurance Operations Coordinator

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This opportunity is in the Account Services Department.

Responsible for seeing policies through to the finish line, our Account Services department facilitates the processes between Claims, Underwriting, and our brokers. Ranging from rating services to audits to operational guidance, the available career opportunities are abundant with varying levels of specialty. Maintaining a strong network of team leaders, our department’s relationship allows for cross-training opportunities and plenty of collaboration.

Role Description:

In the role of Insurance Operations Coordinator you will be responsible for providing client/customer support within the Insurance Operations unit. You will perform various tasks for our business and in the issuance of our insurance policies.

Your day-to-day responsibilities as an Insurance Operations Coordinator will include:

• Accurate and timely servicing of prospective and renewal accounts as it pertains to the policy life cycle. Processes and responsibilities may include in part the following: submission set-up, data entry, account analysis, rating, monitoring of system issues and testing of resolutions, individual reporting and tracking of written business and assigned work items.
• Engaging in professional communication with internal and/or external customers and performing timely follow up, when necessary, to obtain information necessary for the issuance of policies.
• Demonstrating an understanding of the department’s customer service standards.

If this role describes you, apply today!

Qualifications:

Education:

• College Education Preferred

Required Qualifications:

• Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
• This position allows for a hybrid work schedule which includes a minimum of 3 days per week in our St. Louis Corporate Office, located at 1832 Schuetz Rd. Saint Louis, MO. All employees are required to submit work from home requests and follow our Work From Home policy, which will be provided to all candidates selected to interview.
• Intermediate-level proficiency in Excel, Word and Microsoft Outlook applications

Preferred Qualifications:

• Insurance Designations a plus

Protect the confidentiality, integrity and availability of information and technology assets against unauthorized disclosure, destruction and/or alteration, in accordance with Safety National policies, standards, and procedures.

Safety National is a leading specialty insurance and reinsurance provider. Our culture is built upon relationships, which allow us to demonstrate our expertise gained through our rich 80-year history. As a wholly-owned subsidiary of Tokio Marine, Inc., we appreciate the benefits and support provided by our affiliation with one of the top 10 insurance companies in the world.

Total Rewards That Put Employees First

In our vision to be First with Co-Workers, compensation that includes base salary, holiday bonus, and incentive awards is only a small portion of the comprehensive total rewards package we offer. Our total rewards approach recognizes and rewards the time, talents, efforts, and results of our valued employees. Highlights of our exceptional benefits include generous health, dental, and vision coverage, health savings accounts, a 401(k) retirement savings match and an annual profit sharing contribution.

We proudly offer family forming benefits for adoption, fertility, and surrogacy, generous paid time off and paid holidays, paid parental and caregiver leave, a hybrid work environment, and company paid life insurance and disability. To support employees in their career journeys, we provide professional growth and development opportunities in addition to employee recognition and well-being programs.  Apply today to learn more.

Safety National is committed to fair, transparent pay and we strive to provide competitive, market-based compensation. In our vision to be First with Co-Workers, compensation is only one piece of the comprehensive total rewards package we offer. The target salary range for this position is $44,000 - $58,500. Compensation for the successful candidate will consider the candidate’s particular combination of knowledge, skills, competencies, experience and geographic location.

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Salary : $44,000 - $58,500