What are the responsibilities and job description for the Front Desk Sales Associate position at Snap Fitness Spring?
Job Summary
We are seeking a friendly and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role involves managing front desk operations, handling guest inquiries, and supporting overall operations.
Responsibilities
- Greet guests warmly and give VIP tours of our facility.
- Provide information about our services and amenities.
- Handle guest inquiries and resolve any issues promptly and professionally.
- Call prospects/leads daily, SMS & emails.
- Signup new members properly with attention to detail.
- Ensuring adherence to company policies.
- Assist in maintaining the cleanliness and organization of the front desk area, as well as the entire club.
- Be engaging with our members & contribute to the desired culture of our club.
Requirements
- Proven experience in customer service & sales is preferred. (Results Driven)
- Strong phone etiquette and communication skills.
- *Bilingual candidates are highly desirable to accommodate diverse guests & members.
- A positive attitude with a commitment to providing excellent service.
- Ability to work flexible hours, including evenings, weekends, and holidays as needed.
Join our team as a Front Desk Associate where your skills in customer service will shine, making every member's experience memorable!
Job Type: Part-time
Pay: From $13.00 per hour
Expected hours: 13 per week
Benefits:
- Employee discount
Shift:
- Evening shift
- Morning shift
Work Location: In person
Salary : $13