What are the responsibilities and job description for the Sales and Service Representative position at Snap Fitness?
About Snap Fitness
">We're a fast-growing company founded in 2003, offering a unique fitness experience that combines convenience, affordability, and state-of-the-art facilities.
">Job Description
">As a Member Services representative, you'll play a key role in driving sales growth, leading by example, and providing exceptional service to our members.
">You'll work closely with our personal training team to provide members with the best possible experience, helping them achieve their fitness goals and maintain a healthy lifestyle.
">Responsibilities
">Membership Sales: Meet or exceed monthly sales targets by promoting our membership packages and personalized training options.
">Club Management: Set a positive tone for our team, lead by example, and foster a culture of excellence and customer satisfaction.
">Service Excellence: Deliver outstanding service to our members, ensuring they receive top-notch support and guidance to help them achieve their fitness objectives.
">Member Engagement: Develop and implement strategies to engage our members, encourage retention, and promote loyalty to our brand.
">Marketing Outreach: Collaborate with our marketing team to develop and execute local marketing campaigns that drive new membership sales and increase brand visibility.
">Requirements
">We're looking for a highly motivated individual with excellent communication skills, a passion for fitness, and a proven track record in sales and customer service.
">The ideal candidate should be able to work independently, think creatively, and thrive in a fast-paced environment.
">A previous background in sales or customer-facing roles is highly desirable, but not essential.
">This role offers flexible scheduling, averaging 15-25 hours per week, and requires the ability to work varied shifts, including evenings and weekends.
