E-Learning/Advance Distributed Learning Development Specialist

Company Description

Established in 1998, SNAP, Inc. (SNAP) is an SBA-certified Small Disadvantaged Business (SDB) and certified Minority Business Enterprise (MBE) in Maryland and Virginia. SNAP employs more than 150 professionals. SNAP has office locations throughout the United States including our beautiful headquarters in Chantilly, Virginia. Our other locations include Newport News, Virginia; Rockville, Maryland; and Oklahoma City, Oklahoma. SNAP is externally appraised at CMMI Level 3 for both Services and Development, holds ISO 9001, 20000, and 27001 certifications, and a Top Secret facility security clearance.

SNAP is a trusted partner to many Government agencies, holds several key government contract vehicles, and provides a variety of IT services including: Application development and System Integration, Enterprise Architecture, Cyber Security & Information Assurance, Operations and Maintenance, Help Desk, eLearning, and mission-critical training support services. SNAP’s ability to identify and define the needs of our customers, our record of accomplishment for meeting those needs, and our reputation for total customer satisfaction results in a continually growing a top-tier customer list www.snapinc.net/clients).

Job Description

We seek an Advance Distributed Learning Development Specialist with a background in adult learning, instructional systems design, and training services.

The USCG has provided technology-based learning for more than 15 years, evolving as new opportunities arose to better support human performance. In 2004, a customized learning management system (LMS) was implemented to store Mandated Training (MT) eLearning products, and a subsequent civilian and military tracking and reporting capability linked to Excellence, Achievement, and Recognition System (EARS), Abstract of Operations (AOPS)/ Training Management Tool (TMT), and Direct Access. USCG ADL continues to evolve appropriately to meet the needs of active duty, reserve, auxiliary, and civilian personnel. There is a commitment to ensuring personnel have access
to reliable, accurate ADL that operates within the USCG IT enterprise infrastructure and in other venues as designated in each BPA Call. This contract is intended to fulfill that goal.

Duties and Responsibilities

The candidate shall provide Advanced Distributed Learning support services to include the following:

• Prepare design documents in accordance with USCG SOPs and other requirements specified in the BPA Call under this contract.

• Prepare storyboards for content development in accordance with USCG SOPs and other requirements in the BPA Call under this contract.

• Design ADL, including instructional, structural, and navigational design, to conform to USCG standards and requirements, including SOP Volume 7, established educational theories, practices, and performance support. These shall be accomplished using software, hardware, and other tools readily available within the USCG or specified in the BPA Call under this contract.

• Select appropriate delivery methods, ADL systems, and delivery media to support development of human performance and testing of competences.

• Prepare and structure tests and practical application exercises so these are reliable indicators that a learner has learned to perform the tasks identified in the objectives.

• Develop initial versions of online courses to include screen presentations, interactive components and assessments.

• Perform formative and summative evaluations, including pilot studies.

• Revise versions in accordance with feedback from reviews and data obtained in pilot testing.

• Develop plans for piloting training experiences developed under BPA Calls.

• Develop reports of pilot studies usable in finalizing the training products.

• Participate in reviews.

• Perform lifecycle maintenance on ADL products and supporting documentation as required.

• Ensure work and processes conform to USCG TRASYS SOPs, standards, and other requirements stipulated in BPA Calls under this contract.

• Provide ADL object updates, maintenance and technical assistance.

• Assist the Government by placing ADL objects on the Government’s server as designated by
  the COR, provide support in technical testing on the server, network, and work station so that the object can be technically accepted.

• Perform lifecycle maintenance on ADL assets and text documents as required

Qualifications

• Must possess a Master’s degree in Instructional Systems, Instructional Systems Technology,
  Instructional & Performance Technology, or Education (with a concentration in Educational Technology).
  

• Must possess a minimum of five (5) years of experience using Instructional Systems Development
  (ISD) processes in the development of ADL courses and ADL training interventions.

• Must possess a minimum of three (3) years’ experience in using the following software applications: Microsoft Office programs, Articulate Storyline, Lectora, Adobe Creative Suite, Design and Web Premium and RoboHelp.

• Experience with QuestionMark testing and assessment software is required.

• BPA Calls under this contract may include site visits and persons conducting the BPA Call
  requirements must be able to physically observe performance and climb ladders and/or other physical requirements associated with the work environment to include Government facilities or on vessels and platforms.

• Must be eligible for minimum Secret Security clearance.

Additional Information

• Work Location: USCG ATC Mobile - Mobile, AL
• Tax Terms:  W2 Only / Salary: Competitive salary with benefits package
• Clearance: Secret security clearance eligible, active clearance preferred
• SNAP, Inc. is an Equal Opportunity Employer (EOE)

Why be a SNAP Employee?

SNAP is an employee-focused, forward-thinking technology company that delivers quality, innovative, and agile solutions to our customers. We have always believed that our success comes first and foremost through delivering on our commitments and ensuring our customers meet their business and mission objectives.

We are passionate about what we do and have cultivated a team-oriented collaborative organization with a collegial atmosphere that encourages participation, innovation, and entrepreneurship for all employees.

We recognize that in order to achieve our vision, we must attract highly qualified professionals that share our passion and spirit of excellence. To that end, we are proud to offer exciting and rewarding contract and corporate opportunities, a full and generous compensation package which includes highly competitive
salaries, 100% company paid group medical/dental insurance (employee) and 50% company-paid
for dependents, and multiple paid leave opportunities (10 holidays and 15 days PTO).

We also offer life and disability coverage, Flexible Spending Accounts (FSAs), 401(k) Plans, Tuition Reimbursement, Employee Assistance Program, and Relocation Assistance (for qualified and pre-approved employees).

To learn more about our culture of employee engagement, our plans for continued exponential growth, new and existing contract vehicles and clients, or our excellent benefits offered to employees and W2 contractors, please visit http://www.snapinc.net/careers.html.