What are the responsibilities and job description for the VTC / AV Operator position at SNAP Inc?
Company Description
Established in 1998, SNAP, Inc. (SNAP) is an SBA-certified Small Disadvantaged Business (SDB) and certified Minority Business Enterprise (MBE) in Maryland and Virginia. SNAP employs more than 150 professionals. SNAP has office locations throughout the United States including our headquarters in Chantilly, Virginia. Our other locations include Newport News, Virginia; Rockville, Maryland; and
Oklahoma City, Oklahoma. SNAP is externally appraised at CMMI Level 3 for both Services and Development, holds ISO 9001, 20000, and 27001 certifications, and a Top Secret facility security clearance.
SNAP is a trusted partner to many Government agencies, holds several key government contract vehicles, and provides a variety of IT services including: Application development and System Integration, Enterprise Architecture, Cyber Security & Information Assurance, Operations and Maintenance, Help Desk, eLearning, and mission-critical training support services. SNAP’s ability to identify and define the needs of our customers, our record of accomplishment for meeting those needs, and our reputation for total customer satisfaction results in a continually growing a top-tier customer list (www.snapinc.net/clients).
Job Description
The VTC / AV Operator is responsible for starting and powering off all VTC /AV equipment for sessions, conducting audio visual checks prior to each conference, serve as primary AV equipment operator for VTC conferences, coordinate and implement scheduling, recording and teleconferencing into sessions as required.
Must Haves
Technical Qualifications/Requirements
- Responsible for starting and powering off all VTC /AV equipment for sessions, conducting audio visual checks prior to each conference, serve as primary AV equipment operator for VTC conferences, coordinate and implement scheduling, recording and teleconferencing into sessions as required
- Serve as initial responder to customer requests regarding VTC/AV problems or issues
- Ability to communicate effectively with all levels of employees and outside contacts
- Strong interpersonal skills and good judgement with the ability to work alone or as part of a team
Education/Certifications
- High School Diploma PLUS two (2) years of relevant experience or an equivalent combination of education, experience and certifications
- IAT I Level Certification
Additional Information
All your information will be kept confidential according to EEO guidelines.
