What are the responsibilities and job description for the Customer Service Manager position at SnapDragon Associates, LLC?
Role You Will Play:
The Customer Service Manager will use their leadership and planning skills to refine and expand on existing processes associated with the company’s post-delivery customer care Additionally, the Manager will collect data, report on KPIs, and propose/implement solutions to ongoing customer experience challenges.
Company:
- For more than a century, this organization has been thriving! Thanks to their enduring connections in the industry, a committed team, and an exceptional family-owned culture, they have emerged as a top millwork and stair parts manufacturer and distributor.
Benefits & Features:
- Leading base salary being offered Full package of benefits
- Monday through Friday schedule
- Growing company with a ton of opportunity within this market and within the company as a whole
Community:
- Rich Cultural and Historical Landscapes, known for its diverse cultural attractions, numerous art museums, and historic sites.
- Abundant outdoor activities and natural beauty, stunning green spaces where residents can enjoy hiking, biking, and picnicking. The city caters to outdoor enthusiasts and those seeking a connection with nature, offering unique opportunities for adventure and relaxation.
- Atlanta offers a bustling urban environment with an array of dining, shopping, and entertainment options, along with access to beautiful parks and green spaces and a distinctive community atmosphere.
Job Type: Full-time
Pay: From $95,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Shift:
- Day shift
Application Question(s):
- Do you have 6 years experience in customer service?
- Do you have 3 years experience managing a customer service team?
Ability to Relocate:
- Lithia Springs, GA 30122: Relocate before starting work (Required)
Work Location: In person
Salary : $95,000
