Breakdown Coordinator/Fleet Coordinator

Summary:

Field breakdown calls for company equipment, create/document breakdown events, dispatch service providers out to repair equipment, process invoices for payment to providers. Inspect in bound equipment for defects and potential DOT write ups.

Major Duties:

• Provide emergency roadside assistance to customers during the shift.
• Receive in-bound calls from our customers and diagnose mechanical issues.
• Act as a liaison between the servicing location and the customer.
• Demonstrate excellent phone and customer service skills to interact with internal and external customers.
• Disperse payment to servicing locations following company policies in the process.
• Inspecting equipment to include Semi Tractors and Semi-Trailers for defects.

Job Requirements/Work Area Conditions:

Education: HS Diploma/ GED, and vocational training preferred.

Certifications: Must hold a Regular Operator (Class D) driving license

Experience: 1-2 years

Type of Experience: Semi Tractors and Semi-Trailers, equipment.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• Email
• Work Authorization/Visa Status
• Expected Pay Rate

Education:

• High school or equivalent (Preferred)

Experience:

• Tractors/Trailers/Truck equipment: 1 year (Preferred)
• Providing emergency roadside assistance: 1 year (Preferred)
• Diagnosing mechanical issues: 1 year (Preferred)
• Inspecting equipment (Semi Tractors/Trailer): 1 year (Preferred)
• Dispatching service providers to repair: 1 year (Preferred)
• Customer service: 1 year (Preferred)
• OTR Maintenance: 1 year (Preferred)

License/Certification:

• Class D (regular) driver's license (Preferred)

Work Location: In person

Salary : $15 - $17