What are the responsibilities and job description for the Pet Salon Receptionist (Timonium) position at Snazzy Jazzy's Pet Salon?
*Hiring is done through really only, please do not call or text Snazzy Jazzy's. Thank you!*
Job Overview
In need of a customer service expert!
Tuesday-Friday: 10:00am to 5:00-5:30pm
Every Saturday: 9:00am to 3:00-3:30pm
We are seeking a friendly and organized receptionist to join our dynamic team. The candidate will be responsible for providing exceptional customer service, managing salon operations, and ensuring a seamless experience for our clients. This role is ideal for individuals who are passionate about customer service, have excellent communication skills, and are comfortable working in a fast-paced environment. Must be comfortable handling dogs and cats, and be passionate about providing the best care to animals!
Duties/Responsibilities
- Greet and welcome clients, manage appointment schedules, and provide a warm and inviting atmosphere.
- Answer and direct phone calls/texts/emails, and respond to client inquiries in a timely and professional manner.
- Check customers out throughout the day, keeping receipts organized and recording tips.
- Operate a cash register, handle cash and credit transactions, and maintain accurate records.
- Provide exceptional customer service, ensuring client satisfaction and loyalty.
- Maintain a clean and organized reception area.
- Sell salon services and products, and up-sell or cross-sell relevant products and services.
- Develop strong relationships with clients and colleagues, and contribute to a positive and supportive salon environment.
Experience
- Previous experience in a salon or spa environment is highly desirable, but not required.
- Proven experience in a customer service is essential.
- Ability to multitask, work well under pressure, and manage multiple priorities is necessary.
- Strong communication skills are essential for success in this role.
- MUST be comfortable with animals!
If you have a love for animals and people, we highly suggest applying to Snazzy Jazzy's, we would love for you to join our team!
Job Type: Full-time
Pay: $18.00 per hour
Expected hours: 34 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
Shift:
- Day shift
Work Location: In person
Salary : $18