Ice Cream Scooper

Job Overview:
At Snelgrove Ice Cream, we’re passionate about serving the best ice cream experience! We're looking for friendly, dedicated, and reliable individuals to join our team as Ice Cream Scoopers & Cashers. If you love ice cream, enjoy helping others, and have a positive, upbeat attitude, this is the perfect role for you!

Key Responsibilities:

• Customer Service Excellence: Deliver a friendly, welcoming experience to every guest with a smile, greeting them warmly, and helping them select their perfect treat.
• Product Knowledge & Recommendations: Assist customers with knowledgeable suggestions, including seasonal specials, best-sellers, and fun combinations. Offer guilt-free samples to ensure their perfect choice.
• Scooping & Serving: Scoop and serve ice cream, sundaes, milkshakes, and other desserts the “Snelgrove way,” maintaining quality and consistency.
• Cash & Card Transactions: Process orders accurately and efficiently, including handling cash and card payments with care, and ensuring all transactions are completed properly.
• Workstation & Guest Area Cleanliness: Maintain a clean, organized, and sanitary workstation. Clean dipping cabinets, toppings bar, and guest areas to provide a pleasant environment.
• Teamwork & Stocking: Collaborate with team members to keep the store stocked with necessary supplies such as cups, cones, spoons, lids, and toppings. Assist with preparation of fresh novelties.
• Dishes & General Maintenance: Wash dishes, utensils, and other equipment as needed. Ensure the floors are mopped and tidy during shifts to maintain a safe and clean workspace.
• Anticipate & Exceed Guest Expectations: Stay attentive and proactive, anticipating guests' needs, ensuring their experience exceeds expectations, and making their visit memorable.

Qualifications:

• At least 16 years of age
• Positive & Upbeat Attitude: A friendly demeanor and a love for helping people.
• Customer-Oriented: Strong interpersonal skills with the ability to communicate effectively and make customers feel special.
• Team Player: Ability to work effectively both individually and as part of a team.
• Physical Stamina: Ability to stand for long periods, lift up to 40 pounds, and perform physical tasks such as cleaning and stocking.
• Dependable & Flexible: Ability to commit to working frequent Fridays and Saturdays and remain reliable for your scheduled shifts.
• Cash Handling Proficiency: Comfortable counting money, making change, and using a point-of-sale system.
• Language Skills: Must be able to speak and read English fluently to communicate with customers and team members.
• Cleanliness & Hygiene Focused: Must be diligent about maintaining cleanliness standards and following food safety guidelines.

Job Type: Part-time

Pay: From $10.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Food provided

Shift:

• Day shift
• Evening shift
• Morning shift

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Ability to Commute:

• Centerville, UT 84014 (Required)

Work Location: In person

Salary : $10