What are the responsibilities and job description for the Software Applications Trainer position at Snell & Wilmer Staff?
Snell and Wilmer is currently looking for a Software Applications Trainer for our Las Vegas Office . As a trainer you will be responsible for designing, developing, and delivering training programs to individuals or groups of employees to enhance their software skills and proficiency. You will play a crucial role in ensuring that firm employees are equipped with the knowledge and understanding necessary to effectively utilize various software applications.
If you possess a strong understanding of software systems, excellent communication and technical writing skills, and the ability to adapt training methods to meet the needs of diverse learners, this could be your next exciting opportunity.
Identify educational needs, develop, and execute training plans, training materials, preparing classes and orientations, and provide software instruction and ongoing learning to the Firm’s employees under the guidance of the Director of Learning & User Support.
Trainers provide front line support, in coordination with the solution center, for all attorneys and staff. You will report directly to the Director of Learning & User Support and work with IT Management, software development / procurement and user groups.
Position responsibilities include, but are not limited to the following :
You will be responsible for conducting training, new hire orientation, and provide IT support. Assistance may be provided by the firm’s facilities management provider when requested.
- Training Program Development : Design and develop comprehensive training programs and materials for various software applications based on identified training needs and objectives. This includes creating training manuals, presentations, and interactive exercises.
- Training Delivery : Conduct engaging and informative training sessions, both in-person and virtually, to individuals or groups of software users. Utilize various training methods such as lectures, demonstrations, hands-on exercises, and multimedia presentations to ensure effective learning and understanding.
- Training Needs Assessment : Collaborate with stakeholders, such as project managers, software developers, and end-users, to identify specific training needs and skill gaps. Conduct assessments and surveys to determine the effectiveness of training programs and make necessary adjustments or improvements.
- Software Demonstrations : Demonstrate software functionalities and features to trainees, providing clear explanations and examples to promote understanding and practical application. Address questions, concerns, and technical issues during training sessions to ensure trainees'
- Training Documentation : Create and maintain accurate documentation of training materials, including manuals, guides, and reference materials, to support trainees before, during, and after training sessions. Keep training materials up to date with software updates and changes.
- Technical Support : Provide technical assistance and support to trainees, resolving software-related issues and troubleshooting problems during and after training sessions. Offer guidance and follow-up assistance to ensure trainees can effectively apply their newly acquired skills.
- Professional Development : Stay updated with the latest software trends, features, and industry best practices. Continuously enhance personal knowledge and skills through self-study, attending workshops, seminars, and relevant certifications.
- Technical Support
New user setup and workstation relocation
Maintain strong working knowledge of the Firm’s technology systems, by continuing to enhance personal knowledge through ongoing training, reading, and improvement initiatives
Experience and Qualifications :
Snell & Wilmer offers a competitive performance-based compensation and a generous benefits package starting on your first day. The benefits package includes medical, dental, vision, disability, life insurance, 401K / profit sharing, paid holidays, tuition reimbursement, paid time off including vacation time, personal time, and sick time where appropriate. Snell & Wilmer values the principles of Diversity, Equity, and Inclusion. Be Seen, Be Heard, Be Valued, Belong.
Snell & Wilmer is an Equal Employment Opportunity employer.
