What are the responsibilities and job description for the Sales/Customer Service Representative position at Snelling - Birmingham?
Job Description
Job Description
Sales / Customer Service
Snelling is seeking an Sales / Customer Service to join a team in the Birmingham area! As the Inside Customer Service Rep, you will assist customers with quotes & orders via email, phone, fax, and in person. Provide accurate information regarding products & services, and perform the duties as follows.
Great hours!
Busy atmosphere!
Dynamic team environment!
Responsibilities for Sales / Customer Service Representative :
- Communicates with customers by email, phone, fax or in person. Receives requests for quotes and orders.
- Research products and services requested, including specification of product, sourcing vendor and availability of product.
- Resolves complaints concerning billing, services and product rendered; referring complaints requiring others assistance to designated departments for investigation.
- Makes outbound lead follow up calls to potential and existing customers by telephone and e-mail to qualify leads and sell products and services.
- Handles inbound sales lead calls to convert calls into sales.
- Emphasizes salable features, quotes prices and credit terms, and prepares sales orders for orders obtained.
- Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedules.
- Builds and maintains customers relationships. Investigates and resolves customer problems, such as deliveries.
- Works with outside sales representatives to fulfill customer requests in a timely manner. Pass information between outside sales representatives, customers, and vendors timely and accurately.
Qualifications needed for Sales / Customer Service Representative :
Location : Birmingham, AL
Pay : $20.00 / hr to start
Explore More Snelling Staffing Job Opportunities :
https : / / birmingham.snelling.com / job -seekers-employment-opportunities / job-search /
All qualified Sales / Customer Service Representative candidates please submit resumes for immediate review. Please call Whitney Robinson at 205.879.9950 for more information. You can also email your resume to wrobinson@snellingbham.com or apply directly through this ad.
Snelling Staffing Services, with over 70 years of staffing expertise, specializes in clerical, administrative, professional, and industrial positions, permanent and temporary. There's never a fee or contract to our candidates! Snelling Staffing Services is an Equal Opportunity Employer. Snelling Staffing Services is a drug-free work-place.
Awards and Recognition
Salary : $20
