Demo

Sales/Customer Service Representative

Snelling - Birmingham
Birmingham, AL Full Time
POSTED ON 2/15/2025
AVAILABLE BEFORE 5/7/2025

Job Description

Job Description

Sales / Customer Service

Snelling is seeking an Sales / Customer Service to join a team in the Birmingham area! As the Inside Customer Service Rep, you will assist customers with quotes & orders via email, phone, fax, and in person. Provide accurate information regarding products & services, and perform the duties as follows.

Great hours!

Busy atmosphere!

Dynamic team environment!

Responsibilities for Sales / Customer Service Representative :

  • Communicates with customers by email, phone, fax or in person. Receives requests for quotes and orders.
  • Research products and services requested, including specification of product, sourcing vendor and availability of product.
  • Resolves complaints concerning billing, services and product rendered; referring complaints requiring others assistance to designated departments for investigation.
  • Makes outbound lead follow up calls to potential and existing customers by telephone and e-mail to qualify leads and sell products and services.
  • Handles inbound sales lead calls to convert calls into sales.
  • Emphasizes salable features, quotes prices and credit terms, and prepares sales orders for orders obtained.
  • Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedules.
  • Builds and maintains customers relationships. Investigates and resolves customer problems, such as deliveries.
  • Works with outside sales representatives to fulfill customer requests in a timely manner. Pass information between outside sales representatives, customers, and vendors timely and accurately.

Qualifications needed for Sales / Customer Service Representative :

  • Associate degree (A. A.) preferred
  • 2 year related experience and / or training preferred
  • Experience selling into the manufacturing markets would be a plus
  • Ability to read and interpret documents such as requests for quotes, purchase orders, technical drawings, safety rules, operating and maintenance instructions, and procedure manuals.
  • Knowledge of Word Processing software, Microsoft office, Outlook and Enterprise Resource software
  • Location : Birmingham, AL

    Pay : $20.00 / hr to start

    Explore More Snelling Staffing Job Opportunities :

    https : / / birmingham.snelling.com / job -seekers-employment-opportunities / job-search /

    All qualified Sales / Customer Service Representative candidates please submit resumes for immediate review. Please call Whitney Robinson at 205.879.9950 for more information. You can also email your resume to wrobinson@snellingbham.com or apply directly through this ad.

    Snelling Staffing Services, with over 70 years of staffing expertise, specializes in clerical, administrative, professional, and industrial positions, permanent and temporary. There's never a fee or contract to our candidates! Snelling Staffing Services is an Equal Opportunity Employer. Snelling Staffing Services is a drug-free work-place.

    Awards and Recognition

  • Best Professional Search Firms® - Forbes 2023
  • Best Temporary Staffing Firms® - Forbes 2023
  • Salary : $20

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Sales/Customer Service Representative?

    Sign up to receive alerts about other jobs on the Sales/Customer Service Representative career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $47,809 - $60,449
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $47,809 - $60,449
    Income Estimation: 
    $80,062 - $120,119
    Income Estimation: 
    $104,680 - $202,844
    Income Estimation: 
    $122,633 - $166,569
    Income Estimation: 
    $116,413 - $176,962
    Income Estimation: 
    $129,120 - $252,029
    Income Estimation: 
    $52,872 - $80,342
    Income Estimation: 
    $122,633 - $166,569
    Income Estimation: 
    $116,413 - $176,962
    Income Estimation: 
    $89,726 - $245,049
    Income Estimation: 
    $99,713 - $138,140
    Income Estimation: 
    $59,001 - $77,833
    Income Estimation: 
    $73,754 - $99,306
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Snelling - Birmingham

    Snelling - Birmingham
    Hired Organization Address Birmingham, AL Part Time
    Job Description Job Description We are seeking a detail-oriented and knowledgeable Civil Rights Administrative Support S...
    Snelling - Birmingham
    Hired Organization Address Birmingham, AL Full Time
    Job Description Job Description Snelling is hiring for an exceptional Architect Manager for a Birmingham firm with a clo...
    Snelling - Birmingham
    Hired Organization Address Calera, AL Full Time
    Job Description Job Description Purchasing Agent Snelling is recruiting a Purchasing Agent for an industrial plant in th...

    Not the job you're looking for? Here are some other Sales/Customer Service Representative jobs in the Birmingham, AL area that may be a better fit.

    Remote Customer Service Representative

    Remote Customer Service, Anniston, AL

    Remote Customer Service Representative

    Remote Customer Service, Bessemer, AL

    AI Assistant is available now!

    Feel free to start your new journey!