What are the responsibilities and job description for the Bilingual Customer Care Representative (Manufacturing) position at Snelling Staffing?
Position: Bilingual Customer Care Representative
Industry: Manufacturing
Job Type: Temp-to-hire
Location: Louisville, KY
Pay Rate: $26.00/ Hr - $28.00/ Hr, with quick advancement opportunities
Available Shifts:
1st Shift: Monday - Friday, 8:00 a.m. – 5:00 p.m.
Job Description:
Snelling has an immediate opening for a Bilingual Customer Care Representative in Louisville, KY. This position will be responsible for being the first point of contact for customers, providing top-tier service and support while assisting inside sales functions. The Bilingual Customer Care Representative should be able to work independently and demonstrate a proactive, problem-solving attitude. Job duties include:
- Deliver exceptional customer service via phone, email, and online platforms.
- Process orders, track shipments, and handle inquiries efficiently.
- Communicate product information and resolve customer concerns with professionalism.
- Collaborate with internal teams to ensure seamless service and customer satisfaction.
- Maintain accurate records of customer interactions and transactions.
Bilingual Customer Care Representative Requirements:
- Bilingual (English/Spanish) required.
- Previous customer service or inside sales experience preferred.
- Strong communication and problem-solving skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Proficiency in Microsoft Office and CRM systems is a plus.
Benefits:
- Medical, Vision, Dental, and Life Insurance after 45 days
- 401K (eligible from start date, matched after 1 year)
- Weekly Electronic Pay
To Apply: Interested candidates should submit their resume for immediate consideration. Resumes will be reviewed as quickly as possible, and qualified candidates will be contacted to set up an interview. Snelling participates in E-Verify and is a drug free workplace. Candidates may be subject to drug testing.
About Snelling: Since 1951, Snelling has helped match exceptional people with exceptional opportunities, and we continue to set the standard of excellence in our field. By combining our award-winning history with industry-leading technology, our team has what it takes to connect you with the job opportunity you seek quickly and efficiently.
Keywords: Customer Support, Bilingual, Telephone, Track
Job Type: Full-time
Pay: $26.00 - $28.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Location: In person
Salary : $26 - $28
