Cashier (Full-Time and Part-Time)

We want to add 1 full-time (30-40 hours a week) and 1 part-time cashier (15-24 hours a week) to our front-end team. Open availability is required for full-time.

The anticipated schedule for these positions will be a mix of weekday and weekend shifts, scheduled between 7 am and 9:30 pm. Schedules are posted at least two weeks in advance. Weekends are required.

QUALIFICATIONS:

• Must be 18
• Able to work a flexible schedule to support business needs, including evenings, weekends, and holidays. Dependable attendance is required.
• Ability to provide friendly, professional external and internal customer service in a fast-paced environment
• Ability to calmly and professionally handle multiple demands, prioritize effectively, and problem-solve within established guidelines
• Able to respond appropriately to changes in direction or unexpected situations
• Ability to work effectively independently as well as within a team
• Ability to communicate well with others
• Willingness and ability to meet the changing needs of the job
• Computer literacy is required.
• Ability to frequently lift 30 lbs.
• Climb a ladder when necessary
• Stand and walk for the majority of the shift
• Work efficiently in a fast-paced environment

ESSENTIAL FUNCTIONS

• Accurately ring purchases/returns and count change back to customers according to established operational procedures
• Follows established customer service practices with all customers
• Respond promptly and courteously to all customer questions, comments and complaints and ensure the customer feels satisfied after any interaction
• Ensure customer satisfaction through active listening and follow through
• Follow established record keeping systems
• Maintain a clean, safe, organized, and stocked front end and entrance
• Recognize and know the name of each produce item each day
• Memorize all produce codes
• Explain store policies and procedures clearly, completely and concisely to shoppers
• Call for additional cashiers to keep customers waiting time to a minimum
• Promotes ownership and round up programs during customer interactions
• Encourage team dynamics and working well with others

CUSTOMER SERVICE AND PERFORMANCE:

• Know what a Co-op is and how to highlight the Co-op difference
• Understand how the Co-op functions with relation to owners, customers, and community
• Provide prompt, friendly, courteous customer service
• Ability and willingness to work a flexible schedule to support business needs.
• Maintains dependable attendance
• Ensure customer satisfaction through active listening and follow through
• Maintain professional behavior
• Develop a strong product knowledge
• Support and follow all store policies and processes
• Participate in safety awareness and maintenance of a risk-free environment
• Develop and maintain good working relations with other staff. Support and assist team members and supervisors when necessary
• Assist in other departments, as needed
• Supports and participates in store sales goals and programs
• Demonstrates strong interpersonal, communication (verbal and written), active listening, proactive problem solving, organizational, time management and follow through skills

ABOUT THE CO-OP

Sno-Isle Food Co-op is a full-service grocery store located in downtown Everett, offering local and organic foods. The Co-op is owned by over 10,000 families in Snohomish & Island County areas and has a commitment to strengthening the economic, social, and environmental fabric of our community. Since 1997, the Co-op has demonstrated a priority in sourcing local and sustainable products to ensure the ongoing preservation and betterment of the Earth. The Co-op's vision is to grow the community from the roots up.

Job Types: Full-time, Part-time

Pay: $16.75 per hour

Expected hours: 18 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift

People with a criminal record are encouraged to apply

Application Question(s):

• Are you at least 18 years old? (Yes/No answers only please.)
• Are you looking for part-time or full-time work?
• Cashiers are scheduled daily between 7 am and 9:30 pm. Do you have fully open availability? If not, what is your availability?

Work Location: In person

Salary : $17