Service Deli Clerk (part-time and full-time)

We want to add 1 part-time (18-24 hours a week) and 1 full-time (30-40 hours a week) deli clerk to our deli team. Open availability is required for full-time.

The anticipated schedule for these positions will be a mix of weekday and weekend shifts, scheduled between 8 am and 7 pm. Schedules are posted three weeks in advance. Weekends are required.

POSITION FUNCTION

Responsible for delivering an excellent customer experience to deli customers by producing made-to-order items while maintaining a fully stocked, clean, and organized hot bar and grab-and-go case. Adheres to all operational, merchandise, health, and safety standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business. Work towards ensuring the Co-op’s mission. Adhere to the Co-op’s code of conduct.

QUALIFICATIONS:

• Must be 18 years of age or older
• Able to work between 8 am and 7 pm, including weekends. Dependable attendance is required. Open availability is required for full-time.
• Ability to provide friendly, professional external and internal customer service in a fast-paced environment
• Ability to calmly and professionally handle multiple demands, prioritize effectively, and problem-solve within established guidelines
• Able to respond appropriately to changes in direction or unexpected situations
• Ability to work effectively independently as well as within a team
• Ability to communicate well with others
• Willingness and ability to meet the changing needs of the job
• Computer literacy required.
• Ability to learn and memorize job related skills and required information, including: safe knife handling, product knowledge, food allergy and other special diet restriction and safe food handling procedures
• Ability and willingness to follow all policies and procedures
• Ability to lift and carry 30-50 lbs. when necessary
• Ability to climb a ladder when necessary
• Ability to stand and walk for long periods of time
• Ability to work efficiently in a fast-paced environment

ESSENTIAL FUNCTIONS:

• Prepare all made-to-order deli items
• Assist in the production of grab-and-go products
• Ensure the hot bar, soup bar and grab-and-go case are full at all times
• Maintain the cleanliness of the hot bar, soup bar and grab-and-go case
• Fill, rotate, and face deli and retail displays, as needed
• Ensure proper use of kitchen equipment
• Maintain a clean and sanitary work area
• Ensure accurate price leveling of department items
• Answer phone calls and forward messages or calls as needed

ADDITIONAL FUNCTIONS:

CUSTOMER SERVICE

• Provide prompt, friendly, courteous customer service
• Ensure customer satisfaction through active listening and follow-through
• Maintain professional behavior
• Develop a strong product knowledge
• Support and follow all store policies and processes
• Support and follow all food handling policies and processes
• Participate in safety awareness and maintenance of a risk-free environment
• Develop and maintain good working relations with other staff. Support and assist team members and supervisors when necessary
• Assist in other departments, as needed
• Supports and participates in-store sales goals and programs
• Demonstrates strong interpersonal, communication (verbal and written), active listening, proactive problem solving, organizational, time management and follow-through skills

Job Types: Full-time, Part-time

Pay: $16.75 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

People with a criminal record are encouraged to apply

Application Question(s):

• Are you at least 18 years old? (Yes/No answers only please.)
• Are you looking for part-time or full-time work?
• The service deli is staffed daily from 8 am - 7 pm. Weekend availability is required for all positions. Full-time positions require open availability. What is your availability?

Work Location: In person

Salary : $17