Administrative Legal Assistant

Job Title: Administrative Assistant, Housing Justice Project – Right to Counsel

Job Type: Full-time

Salary: Starting at $45,000 (grant funded), medical/dental available

Application Deadline: Open Until Filled

Start Date: Immediately

Overview: Snohomish County Legal Services’ (SCLS) provides free civil legal services to low-income individuals and families in Snohomish County. Services are provided using a hybrid model of staff and volunteer attorneys, and includes outreach, education, counsel, and advice, negotiated settlements, representation, and partnership development.

Reports to: Managing Attorney

Primary Responsibilities

• Prepare and manage a high-volume caseload;
• Including opening or rejecting cases; assessing for immediate response or service;
• Monitoring referrals: from direct, community partners, and other legal aid organizations
• Provide program and/or project support, handling confidential materials, non-routine information and general administration matters;
• Assist attorneys at the legal clinics, as assigned
• Case data management and tracking
• Create, maintain and close case files and database entries into LegalServer;
• Request and receive supporting documents from clients and upload to LegalServer
• Send necessary agreements and paperwork to clients for their e-signature or arrange for in-person signature
• Assist in the compilation of statistical data for reporting purposes;
• Assist in management of office systems, including case lists;
• Prepare and edit correspondence, intakes, administrative and other documents independently and consistent with attorney instructions;
• Perform certain clerical duties: answer telephones, make appointments, manage calendars, take messages, and answer inquiries; and
• Check voicemails, emails, and return calls, as directed;
• Other duties as assigned.
• Communication with clients:
• schedule clients for in-person and/or remote appointments;
• email, telephone, or text appointment reminders
• Ensure proper and necessary documents have been received from client and uploaded to LegalServer
• Conflict Lists
• Create conflict lists for volunteer attorneys
• Communication with contract/volunteer attorneys
• Email contract/volunteer attorneys client conflict lists and Zoom appointment links (for virtual services) at least 48 hours in advance of their clinic
• If a client cannot access Zoom, but requires virtual services, provide the client’s phone number to the attorney at the time the conflict list is emailed.
• Assign attorney to client in LegalServer
• Gather and input attorney case notes into appropriate LegalServer file if necessary
• Monitor clinics for cancellations or no-shows
• Post-clinic Review
• Read case notes for each appointment
• Communicate case outcome and whether additional services or direct representation is required
• Alert Managing Attorney for each case where the clinic attorney agreed to provide direct representation
• Send post-clinic survey to clients, or provide when in person o
• Reject cases if the client was a no-show
• Close cases if the attorney communicated no further service was needed
• Data Tracking
• Assist Managing Attorney with monitoring Unlawful Detainer Case filings;
• Record outcomes in case management system;
• Mail postcards to potential clients with SCLS information
• Update appropriate Excel sheets for UDA
• Assist with monitoring clients who are referred by community partners

General Responsibilities

• Ensure that confidential client files and records are appropriately maintained
• Exhibit a high level of organization and self-discipline to complete tasks in a timely fashion
• Participate in ongoing organizational diversity, equity and inclusion education and work
• Follow established organizational community agreements in all interactions with staff
• Communicate with clients respectfully and compassionately
• Attend and provide support for community outreach events.
• Work on special projects as assigned.
• Perform other job duties as assigned.

Courthouse and Clinics

• Open/close clinic.
• Provide administrative support for staff/volunteer attorneys.
• File documents with the clerk’s office, if necessary.
• Provide tenants with housing resources/exit packets.

Tenant Rights Clinics

• Assist with clinics and ensure data is inputted into legal server.
• Managing and refilling clinic documents, files, and packets
• Checking clients out after attorney advice and scheduling for follow-up, as necessary.
• Ensuring all drafted letters are mailed to opposing counsel/party.
• Follow-up with clients periodically after receiving correspondence from opposing counsel/party.

Other

• Attend trainings, as necessary.
• Work with community partners.
• Attend staff and department meetings.
• Attend and assist attorney/SCLS at outreach events.

Job Parameters:

• Schedule: Full Time (40 hours per week); Shift: Day (Monday-Friday) with minimal evenings (for legal clinics or events) as required;
• Work is performed in an office environment, and it is expected this person to be on-site in our in downtown Everett office, limited ability to work remotely;
• The physical demands described above are representative of those required by an employee to successfully perform the essential functions. Ability to sit or stand for extended periods of time; interact with computer screens and manipulate essential computer components (i.e., mouse and keyboard). Mobility around the office, and abilities to bend/stoop, push/pull, and perform unassisted lifting consistent with the job duties are required.

For consideration, submit a letter of interest, resume, and 3 professional references to Jane Pak, Executive Director at careers@snocolegal.org. For additional information please send an email to the same address.

SCLS is committed to a policy of equal opportunity and fosters an environment free of barriers and discriminatory practices. SCLS actively promotes mutual respect, acceptance, teamwork and productivity.

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• Dental insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person

Salary : $45,000