What are the responsibilities and job description for the Energy Weatherization Assistant I-Temporary position at Snohomish County Planning and Development Services?
Salary : $48,109.92 - $58,497.48 Annually
Location : Everett, WA
Job Type : Temporary
Remote Employment : Flexible / Hybrid
Job Number : 2025-02339
Department : Human Services
Division : Human Services Housing & Community Services
Opening Date : 02 / 13 / 2025
Closing Date : 2 / 27 / 2025 11 : 59 PM Pacific
Description
Join Our Snohomish County Human Service Energy Team!
Looking for a New Opportunity?
Purpose :
The Energy Assistance Program is hiring up to six (6) Temporary Energy Assistant I positions that are funded through the Low-Income Household Energy Assistance Program (LIHEAP). These positions will be full time with benefits and will work up to six months.
This is a hybrid position, and successful candidates will be required to work in the office at least 2 to 3 days per week. You may opt to work in the office 5 days per week. To work remotely, you must have high-speed internet and a private office space.
Position Purpose :
The successful candidates will be able to handle high volumes of paper and digital applications while ensuring the protection of personal information. They will enjoy a rewarding, fast-paced team environment and are able to work effectively in the office and remotely.
About You :
We are looking for dynamic individuals with excellent computer skills. They must be able to provide direct services in person and on the phone to a very diverse population including low-income, seniors, people with limited English, people with disabilities, and Veterans.
These individuals must have the ability to learn and retain program-related information quickly and continuously. They must be able to communicate professionally and effectively when encountering disgruntled or challenged clients in crisis.
About Human Services :
Human Services Department mission is to help all persons meet their basic needs and develop their potential by providing timely, effective human services and building community.
The Human Services Department includes over 300 diverse, friendly, and dedicated employees who receive outstanding benefits and competitive wages. Employees are appreciated and have the opportunity to make a real difference in our community.
To Be Considered :
Applicants must electronically submit an application through Snohomish County's NeoGov site by 11 : 50 p.m. on the closing date. A resume and cover letter are required. When your application is complete, verify the information and make sure there is nothing missing. Be sure to verify your education and / or experience comply with the minimum requirements section of the posting. Click on APPLY & SUBMIT and then click on CHECK APPLICATION STATUS. If you have problems with your application, please contact NeoGov Application Support at 855-524-5627.
Job Offers are contingent on successful completion of reference and background checks. Snohomish County will not sponsor or take over sponsorship of an employment visa for this opportunity. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.
Snohomish County Human Services strives to be an equitable and trauma-informed department. Our department believes every interaction, procedure, and policy provides an opportunity to build a pathway toward a more resilient and restorative Snohomish County.
BASIC FUNCTION
To interview low-income clients and establish their eligibility for grant funded energy and weatherization programs. Process necessary documents for compliance with regulations.
Job Duties
STATEMENT OF ESSENTIAL JOB DUTIES
- Assists clients in person and on the telephone in correctly completing forms; reviews forms for accuracy; requests additional information as needed; calculates eligibility and answers questions regarding eligibility.
- Answers telephone; respond to questions or routes calls to correct party.
- Reviews client files to ensure that all documents are signed and completed per contract compliance.
- Provides information and referral to Community Service Agencies.
- Enters information on the computer in specialized format, including application, program or financial data.
- Receives and routes incoming mail; may deliver mail to Post Office and maintain mail log.
STATEMENT OF OTHER JOB DUTIES
Minimum Qualifications
One (1) year of experience in Energy / Weatherization programs performing a variety of office work, interviewing and computer experience; OR, any equivalent combination of training and / or experience that provides the required knowledge and abilities. LIHEAP Energy Assistance Program experience preferred. Must pass job related tests.
PREFERRED QUALIFICATIONS
LIHEAP Energy Assistance Program experience preferred.
SPECIAL REQUIREMENTS
A valid Washington State Driver's License is required for employment.
Additional Information
KNOWLEDGE AND ABILITIES
Knowledge of :
Ability to :
SUPERVISION
Employees receive direction from a technical Lead Energy & Weatherization Assistant III, and supervision from a Human Services Specialist III or administrator as assigned. Objectives, priorities and goals / deadlines are established by the supervisor. Employees plan and carry out successive steps and resolve problems in accordance with instructions, policies and accepted practices.
WORKING CONDITIONS
The work is performed in the usual office environment with occasional field work when assisting clients.
Snohomish County is an Equal Employment Opportunity (EEO) employer.
Accommodations for individuals with disabilities are provided upon request.
Snohomish County offers a comprehensive benefits package to employees that receive a regular appointment who work at least 20 hours a week.
Visit to learn more about the following benefits.
County Benefits
Voluntary Benefits
Healthcare Premiums
Note : Temporary employees, seasonal employees and paid interns may be eligible for medical insurance benefits. Review the County's to learn more.
Following are a series of supplemental question to assess your job-related experience and qualifications. Please note that as part of the screening process, your responses will be reviewed in conjunction with your general on-line application. The employment history and education detailed in your general on-line application must validate / support your responses to the supplemental questions. If your responses cannot be validated, you will not proceed to the next step of the review selection process. A resume must be submitted, but it will not substitute for the general on-line application or supplemental questions; responses such as "see resume" or "see application" will not be considered. Do you agree to answer each question truthfully and that your responses can be supported by your general on-line application / work history and by your references?
Do you possess or can you obtain prior to employment, a Washington State Driver's License, unrestricted except as to vision?
How many years of experience do you have performing a variety of office work, client interviewing and computer usage?
Describe your previous experience in a variety of office work, interviewing and computer usage. Be specific please. If none, enter N / A.
How many years of experience do you have working in energy assistance or other financial assistance programs?
Describe your previous experience working in energy assistance or other financial assistance programs. Be specific please. If none, enter N / A.
Do you have experience in any of the following? Select all that apply.
Please describe your ability in following detailed instructions when completing tasks.
Please describe your ability to adapt to changes in instructions or procedures when completing tasks.
Please describe your ability to work with clients or the public.
Please describe your ability to work in a fast-paced work environment.
Please describe your math skills.
Please describe your ability to work as a team.
Please describe your ability to work with customers who are in crisis and under significant stress.
How many years of experience of you have answering phones or making calls?
How many years of experience do you have determining income levels for a client?
Required Question
Salary : $48,110 - $58,497
