What are the responsibilities and job description for the Imaging Services - Process Coordinator - IT Department position at Snohomish County?
The Snohomish County IT Department is seeking an Imaging Services Process Coordinator to join our Enterprise Scanning Center team. We are looking for a motivated, self-starter with strong communication skills. Someone with direct experience coordinating records preservation projects, EDRMS, and all aspects of records digitization and production. Our ideal candidate will be able to work with a group of diverse people and have great customer service skills.
SELECTION PROCESS
You are required to attach a cover letter detailing your work experience, skills, training and education relating to EDRMS, image scanning, processes, records preservation and coordination of records services, including coordinating the work of other team members. Describe how your knowledge, skills and work experience make you the best candidate to join our team. Please limit your response to no more than two (2) pages.
WORK SCHEDULE
This position will work a Monday thru Friday work schedule, generally 8:00AM - 5:00PM and is an in-person position with no opportunity to work remotely. The work is performed at our county campus location in downtown, Everett, WA.
Learn more about our department here https://snohomishcountywa.gov/192/Information-Technology
Please note that an offer of employment is contingent on successful completion of reference and background checks, including fingerprinting.
Snohomish County will not sponsor or take over sponsorship of an employment visa for this opportunity. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.
- Provides process coordination and direction to Records Support/Imaging Services Technicians as required including training and discipline as necessary; analyzes and resolves related technical problems.
- Performs visual and technical quality inspections of preserved records according to state and county and industry specifications and standards.
- Supervises the maintenance of scanners, conversion equipment, microfilm cameras, reader/printers, film splicers and related equipment.
- Audits preservation process to detect production errors, identifies cause and initiates corrective action.
- Provides technical assistance related to client utilization of equipment as requested.
- Detects errors and advises technician of probable cause.
- Collects, analyzes and maintains process tracking data, productivity logs, inventory of supplies and records; coordinates timely flow of media products with county departments and outside vendors; assists in preparation of statistical and performance reports.
- Assists supervisor in determining appropriate techniques, processes, performance requirements and designs to meet customer project objective.
- Maintains procedures to ensure legally mandated confidentiality regarding public records.
- Monitors the public handling of court records ensuring that documents are not removed, altered, or damaged.
- Operates personal computers, scanning and image conversion equipment, microfilm cameras, duplicators, reader/printers, editing and film splicing equipment according to state specifications for the purpose of records preservation.
- May prepare film processor for operation and warm up; loads reels of exposed film; monitors density of film as it emerges; adjusts speed setting to desired density; logs density and resolution values; cools and drains processor; cleans all tanks and film transport units; changes and/or replenishes chemicals.
- May prepare diazo duplicator for operation; loads master diazo film reel, warm up unit, monitors and replenishes chemicals; cleans roller surfaces, loads 100 foot reels of 16 mm silver master film; monitors output quality; logs output quantity and delivers to quality control person and maintains quality standards.
- May maintain and repair film processor, duplicator, and strip camera; performs preventive maintenance, cleaning and operational checks; troubleshoots and diagnoses problems; consults with vendors as needed and orders and replaces parts.
- Provides back up and peak-load coverage for work of subordinates and/or co-workers.
- Serves in the absence of the supervisor.
- Serves on a variety of teams, committees and task forces as needed.
- Ensures safety and security of subordinate employees and operations while at work.
- Performs all the duties of a Records Support/Imaging Technician as required.
- Performs other duties as required.
- principles and practices of records preservation (imaging and microfilming)
- laws, rules, regulations and specifications governing records preservation (imaging and microfilming)
- operation of a variety of tools and equipment for microfilming
- standard office procedures
- complex mathematical/statistical calculations and spelling
- records preservation specifications, standard and techniques
- use computer and various software packages, including specialized and custom imaging and workflow software programs
- provide sensitivity to political issues and environment and customer service
- provide effective graphic communication
- provide leadership and direction to staff
- provide effective interpersonal relationships with a diversity of others
- supervise and train subordinate employees
- perform multiple tasks
- perform complex mathematical/statistical calculations
- learn, retain and follow complex procedures
Snohomish County is an Equal Employment Opportunity (EEO) employer.
Accommodations for individuals with disabilities are provided upon request.
EEO policy and ADA notice
Salary : $55,750 - $67,710