What are the responsibilities and job description for the Shift Lead for Snoopy's (bilingual) position at Snoopy's Pier and Restaurant?
Benefits:
- Employee discounts
- Flexible schedule
- Health insurance
- Opportunity for advancement
We are looking for an experienced and passionate Restaurant Shift Lead to join our team.
As a Restaurant Shift Lead, your primary responsibility is to the customer, ensuring that every guest has a wonderful experience
To be successful as a restaurant shift lead you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests.
You will also assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, training, overseeing food quality, creating and executing restaurant marketing strategies, developing menus, as well as greeting and serving restaurant guests and supporting service. Below is a more exhaustive list of your expected duties.
JOB DUTIES:
- Deliver exceptional guest services
- Ensuring guest satisfaction
- Respond efficiently to customer questions and complaints
- Assist in training and evaluating staff performance
- Create and nurture a positive working environment
- Assist in Implementing innovative strategies to improve productivity, sales, and food quality.
JOB REQUIREMENTS:
- Ideally, 5 years of experience as a Restaurant lead or similar role
- Ideally, 5 years of experience customer service management
- Extensive food and wine knowledge
- Computer literacy
- Familiarity with restaurant management software
- Experience in event planning
- Strong leadership, motivational and people skills
- Good financial management skills
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skill s
Complete our short application today!
